Virgin Free HD Channels and Box really!!

Anesidora

jb66 wrote: »

If you upgrade to xl tv you get a free v+ box at the moment

I know but I didnt have to pay the activation fee of £75.00 they quoted to me before , that's the saving i was referring to .

hansi

treboeth wrote: »

Well
I saw the advert on Tv telling me I can have HD channels for free:j:j:

and a free HD Box :j:j:j well they" should charge me £49 but will waive this just for me":rotfl:( and 50 million others).

Here comes the kicker having these free sevices bumps my bill up £16 or £21 for a V+ HD box:eek::eek::eek:.

I`m not naive enough to think I would not pay anything extra for 15 extra channels(over my freeview choice) most of which are pretty poor IMHO and the 3 free HD channels, but I do feel as if some one has tried to take advantage of me and not in a good way either:D.

So is it just me or are Virgin taking the P!

There are actually more than three HD channels on Virgin.

hansi

spike7451 wrote: »

You dont own any equipment from VM,be it SACM or V+ box.What you are paying for is the set up & installation.
When you leave VM you have to return the equipment or you'll be billed for it.

Spike (ex VM Engineer)

But against that, you don't have to pay for call out charges if there is a problem, unlike Sky!

spike7451

hansi wrote: »

But against that, you don't have to pay for call out charges if there is a problem, unlike Sky!

A call out charge of £50 would be applied if the customers is found to have caused the fault or damaged VM's equipment,but that's applied at the attending Engineers discresion when on site.
Nine times out of ten,we would'nt bother.The only instance I can think of applying the charge was to a 'woman' who got stroppy with me cuz she could'nt watch Corry as the TV picture was so bad when all she had to do was turn on the mains power for the video.

lestergun

Hurrah!!!

A success.

Last night I called the retentions / thinking of leaving us hotline (150 from your Virgin Media landline and follow the IVR) and was given a V+ HD box FOC. Being installed tomorrow.

I have XL TV, XL phone and a 10MB internet connection, paying £42.44 per month with a standard box.

I called Virgin to explain that Simplify Digital will pay £165 cashback for a new Virgin HD connection so could I simply not go through the ball-ache and just have a free HD box?

And they agreed. Being put in on Friday.

Hurrah!!!

HD - TV viewing akin to having new eyes.

Ace.

Hope someone benefits from my good fortune.

If anyone does want to use Simplify Digital, I think it's a great deal (better than what I got through retentions, due to having a 20MB line for less than a quid more per month) -
TV XL
BB XL (20MB)
Phone XL
For £46.01 per month plus £11.99 line rental (£58 in total).
£165 cash back spread over the one year contract (£13.65 per month) = £44.35 per month. Okay, £1.91 for an extra 10MB.

Thanks

Lester

jb66

Anesidora wrote: »

I know but I didnt have to pay the activation fee of £75.00 they quoted to me before , that's the saving i was referring to .

Your not reading what I wrote, the offer at the moment is free v+ box with no install charge when you upgrade to xl tv, you never got a special deal, you got what everyone else can get

http://allyours.virginmedia.com/html/existing-customer/upgrade-your-tv.html

jb66

spike7451 wrote: »

A call out charge of £50 would be applied if the customers is found to have caused the fault or damaged VM's equipment,but that's applied at the attending Engineers discresion when on site.
Nine times out of ten,we would'nt bother.The only instance I can think of applying the charge was to a 'woman' who got stroppy with me cuz she could'nt watch Corry as the TV picture was so bad when all she had to do was turn on the mains power for the video.

its now £35

Charged a customer who had a male connecter on the end of the f connector, she claimed the box worked for years with it on, I wonder what that was for?

Learmouth

Anesidora, ditto your message. I currently have L BB, XL TV, L Phone. Phoned 150, went through to 'thinking of leaving' and told them I can get Sky equivalent for £39. Only a difference of a couple of quid a month but money is money! They wouldn't drop my monthly sub but did give me V+ box with no install/setup fee and no extra monthly sub.

spike7451

jb66 wrote: »

its now £35

Charged a customer who had a male connecter on the end of the f connector, she claimed the box worked for years with it on, I wonder what that was for?

Mmmmm....sounds like using is as an analogue feed for the off airs or a chipped analogue cube for the old Jarrod boxes.
Hope her broadband worked OK,Once had a fault on a broadband that was working every time I went out.My repeat faults were thru the roof because of this.Could'nt find anything wrong,levels & paths were normal,connections OK,
Only when I spoke to a Network Tech mate who told be they'd fitted a blocker on his line as he had a chipped analogue box,which he removed before I called out!:mad:
Customers eh....cant shoot em,cant believe em!:p

Rusty!

spike7451 wrote: »

Mmmmm....sounds like using is as an analogue feed for the off airs or a chipped analogue cube for the old Jarrod boxes.

Hmm, I would have said a DBox?