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Can't reach 18866 or 1899 sites? Is it just me?

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Comments

  • koru wrote:
    Why not try a different browser, like Firefox or Opera? I found Firefox (mac version) was fine yesterday, complete with security.


    thanks for the tip I downloaded firefox free this morning and have logged onto the secure 18866 site no problems. my other browser I could not log on with is Wanadoo just in case any one is having the same problems;- this is the link to download firefox

    http://google-download.com.com/3120-20_4-0.html?qt=firefox&tg=dl-2001

    it took about 2 minutes.However I have kept my original browser -perhaps I am a creature of habit so I now have the option of browser
    Hope it works for you :)
  • Slinky
    Slinky Posts: 11,215 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I got into 18866 last night from our new laptop, but this morning from the older desktop, it's just hanging. Both using IE6 as far as I'm aware. I wanted to print out my invoice as it's the beginning of the month. Laptop isn't hooked up to the printer yet.

    BTW I've been registered with them since early December, and still not been invoiced as far as I'm aware. Anybody else in this situation?
    Make £2025 in 2025
    Prolific £617.02, Octopoints £5.20, TCB £398.58, Tesco Clubcard challenges £89.90, Misc Sales £321, Airtime £60, Shopmium £26.60, Everup £24.91 Zopa CB £30
    Total (4/9/25) £1573.21/£2025 77%

    Make £2024 in 2024
    Prolific £907.37, Chase Int £59.97, Chase roundup int £3.55, Chase CB £122.88, Roadkill £1.30, Octopus ref £50, Octopoints £70.46, TCB £112.03, Shopmium £3, Iceland £4, Ipsos £20, Misc Sales £55.44
    Total £1410/£2024 70%

    Make £2023 in 2023 Total: £2606.33/£2023  128.8%




  • Glad
    Glad Posts: 18,936 Senior Ambassador
    Part of the Furniture 10,000 Posts Mortgage-free Glee! Name Dropper
    I registered with 18866 at beginning of Jan and login each day to view bill and have never had any probs
    I am a Senior Forum Ambassador and I support the Forum Team on the Wales, Small Biz MoneySaving, In My Home (includes DIY) MoneySaving, and Old style MoneySaving boards. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Slinky,
    I'm in the same position as you having signed up in early December. My bill is now over £1.00p and still no invoice. I'm getting worried- NOT!!
    ...and then the window licker said to me...
  • onzey
    onzey Posts: 830 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    I think the lack of invoice thing has been discussed before and I believe the usual answer is that until you reach some minimum amount (not sure what it is) they don't seem to bother invoicing.
  • My 1st posting mainly to thank petal-14 for posting the link to the Firefox download. Completed yesterday. I too was having trouble logging in to my 18866 account, with IE6, in fact it wasn't working. Now no problem with Firefox.
    Since originally registering with them I have encountered lots of log in problems. Still can't log in using IE6 inspite of sending them messages to which there is never a reply.
    However, the low call charges more than make up for these deficiencies.
  • derrick
    derrick Posts: 7,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    This page comes up with "page cannot be found" https://www.wxx.nl/18866/logon.asp anyone else getting same message on this page? this page has got the auto log in facility


    This page is O.K. http://www.call18866.co.uk/index2.php
    but is more long winded to get to info, same result with IE and Firefox:(
    Don`t steal - the Government doesn`t like the competition


  • Lisa_H
    Lisa_H Posts: 48 Forumite
    I wanted to register... hope it's up and running again soon!
  • derrick
    derrick Posts: 7,424 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Lisa_H wrote:
    I wanted to register... hope it's up and running again soon!

    It is working.just can`t access via that page, I think you will be able to register O.K. the page I want is for use by registered users.
    Don`t steal - the Government doesn`t like the competition


  • derrick wrote:
    This page comes up with "page cannot be found" https://www.wxx.nl/18866/logon.asp anyone else getting same message on this page? this page has got the auto log in facility
    Yes. That (far more user-friendly) access route vanished a couple of weeks ago and, when I e-mailed 18866 to enquire when it would be working again, I received a very indignant, "Where did you get that address from?" response (and no help whatsoever).
    30 years, 217 days!
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