Tesco Misprices Discussion area part 7

the_other_mce

I was overcharged at my local Tesco Express by 2 quid on a bottle of wine a few weeks ago. Being aware of the refund and replace policy I went straight back in to get my 'free' wine :beer: . After a long wait and a bit of a barney the manager agreed to honour the Rn R b and added that I had picked up the wrong bottle ( the price was wrong on the shelf) and not to do it again!!!!!
Funny thing was - I told him the bottles were going to go to my childrens school fete (which one was!!) and guess who I saw mooching around at the fete (with his daughter) - yep you've guessed it - the manager!!!

Sparky67

McDonag - there are threads dedicated to the sage words of more experienced points collectors than me - I am a mere beginner!!

bagand96

fatangel wrote:

if shelf edge is 1p more a kilo but same price per pound is that a R & R
thanks

Joto wrote:

As far as I'm aware Tesco and all other retailers have to sell by the kg, the pound is for information only and for those of us who still get confused with metric.
So if the difference is per kg I would say yes, although I'm not sure if I would be confident enough to argue about a 1p difference.

It is correct that retailers have to sell by the kilogram, and any price per pound is only a guidance.

However, depending on the price difference and weight of the product, even if the kilogram prices are 1p different soemtimes, once the weight/cost has been rounded it may come to the same price anyway (you can only round to the nearest penny). In that case you won't get an R+R.

brenmcc1

I was up in the Cardiff TEscos today. went to the big one but couldnt find the other :S where the heck is it?!??! I was down by the streets with all the country names e.g New Zeland road and thought it was down that way. Went to culverhouse cross on way home and picked up digi cam

bleugh

pengham is out towards the docks way

simply comme off the motorway on the newport road side

go up over the fly-over

then follow the road along the coast, if you're heading towards the bay

it's on the right, it's quite big

davodedthomas

brenmcc1 wrote:

I was up in the Cardiff TEscos today. went to the big one but couldnt find the other :S where the heck is it?!??! I was down by the streets with all the country names e.g New Zeland road and thought it was down that way. Went to culverhouse cross on way home and picked up digi cam

Ahh, i was there the other day, looks like the sort of mayhem where there is many R nRs. Do you know if they removed the price tag? Was it an expired yellow SEL?

davodedthomas

Brenmcc u might have been looking for the Tesco that doesn't exist anymore, the Maindy Road one?

ben500

davodedthomas wrote:

Ahh, i was there the other day, looks like the sort of mayhem where there is many R nRs. Do you know if they removed the price tag? Was it an expired yellow SEL?

I suspect you are referring to Albany Road Tesco which is indeed still there, the road you were travelling on was Whitchurch road and had you continued down through Crwys road and made a left at the bottom you would have come across it, small store with poor selection but slack as a !!!!!'s knicker elastic.

mandy_moo_1

anyone know how long it takes Tesco to answer an email? i emailed them last Wednesday to tell them i wasnt happy at the price checker scanners not working and that certain members of staff are not falling over themselves to find out the price of products where there's no labelling and also the fact that every single SEL on the meat aisle has been removed.
Thought i would have heard from them by now

davodedthomas

Do you live in Cardiff too ben500? Is that a Metro on AlbanyRoad. I live on Whitchurch Road...and there used to be one on Maindy Road and its still there according to the Tesco website. I might write an email complaining that I spent ages trying to find it....