seller on ebay has charged me for her fees !!

GrammarGirl

lewt wrote: »

Why would you need to put it in the listing? there is an option for that and it is clear when you look at an item if it is listing as collection or not.

No need to list it when there is already a section for it is there?

I think that its better for the buyer to ask if it is ok to collect. More so as if you agree then they pay by paypal, which you HAVE to take, they could just put a claim in saying it never come.

I think this is the right attitude to adopt - there's an opportunity for sellers to state collection is okay when listing. If they haven't chosen to display this option then buyers should assume it's postage only.

I sold a DS on eBay a year or so ago and got a message from a buyer (before the listing ended) saying when he won he'd come round for it on Wednesday afternoon at 2pm. Very matter of fact - he was telling me, not asking me!

masterbrown

bylromarha wrote: »

It's the way you approach it, isn't it?

If a seller feels strongly about no collections then they should state no collections. If you don't want people collecting, then tell them in the listing, or in the OPs sellers case, tell buyers there will be a charge for collection to the winning bidder.

You can't put every answer to every question in listings, but collection is a pretty common request on ebay. If it isn't mentioned on the listing, then it can't bother the seller too much having ebayers to their house if they didn't bother to inform buyers if it is/isn't possible.

I love this :beer:, I am going to use this reasoning in future "Dear sir, I won the the Lamborghini for £5,000 from you on ebay, I have now decided I wish to have it free since your listing made no mention of me not being able to have it for free after the auction end. Getting things for free is a pretty common request so you should really mention this in your listing!
By the way, I'm also taking your wife as the listing clearly didn't say this wasn't possible either"

Jackinbox99

Unless im mistaken, i thought when you do the postage / packaging options, there is one you tick to say "collection allowed" ? If that isnt ticked then people know they cant collect.

As a buyer, id NEVER assume I could collect an item unless id emailed the seller and confirmed it first. And therefore expect buyers to do the same with me.

Im more than happy for someone to collect if i know in advance and am around at home when they want to collect. If not, its in the post box.

emerald_starcat

If I see an item on ebay - usually a bundle - I will ask the seller before the listing ends if I am able to collect to save paying postage.
9 times out of 10 they say yes.
Then when the listing ends I ask them if they prefer cash or paypal and then arrange a time to pick up.
Easy!
I would never assume I could pick up an item, even if they lived on the same street as me!

Sssssss

OP don't forget your penny change :rotfl:

fridayschild_2

If its an item that's heavy I put the tick in the 'pick up' box but even if its light if the buyer lived locally I would expect them to want to collect it, I offer them that option once they have bought it and I see their address.

If nothing else it says me having to go to the post office with it

I don't charge for any fees, I didn't think it was allowed anyway.

I gave a rueful smile at that lovely chap who didn't want anyone coming while his wife was there on her own, good on him, 'im indoors disappears at the thought of anyone breaching the moat of his castle and leaves me to it.

epm-84

melandtony wrote: »

i said after the sale ended as we were in the same town. but i really dont see why that should make a diff. and for a item at 99p her fee's would be 15p

Unless the item said free collection you can't expect to collect it for free. The same happened with me when I sold an item - I wrapped it in multiple jiffy bags so it would be properly protected in the post. The seller then came back and said 'I can collect it for free can't I?' when I said 'no' he said 'I don't want it then.'

If you lived near the Amazon warehouse you wouldn't expect to collect a £1 item to avoid postage so why is it any different with an indidival unless you have previously agreed collection methods.

epm-84

withabix wrote: »

It's against eBay rules, but her fees are in the postage she charges, obviously.

That's why she wants to charge you for them.

Refuse.

Not if she has the item stored at another address and has to collect it from there to pass it on.

INT1

Is the item woth £2?
Wouldn't grumble over it really and you will get positive feedback

trukdiver

emerald_starcat wrote: »

If I see an item on ebay - usually a bundle - I will ask the seller before the listing ends if I am able to collect to save paying postage.
9 times out of 10 they say yes.
Then when the listing ends I ask them if they prefer cash or paypal and then arrange a time to pick up.
Easy!
I would never assume I could pick up an item, even if they lived on the same street as me!

I always ask and, if they say collection is OK, I add the postage cost to my bid. I always decide how much I'm prepared to pay on the basis of cost of item + cost of collection.

Anyway, you can't assume that the item is located where the seller is registered.