seller on ebay has charged me for her fees !!

nickyhutch

bylromarha wrote: »

a) If she wants her buyer to pay her fees, she incorporates it into the starting price of the item, not the postage.

b) if she did/didn't allow collection, then she should have said so on her listing. I think if it doesn't say "no collections please", then I can safely assume I can collect without contacting the bidder first. Others differ and think it has to state collection okay before it can be assumed it's okay. Some people just stick one type of postage on and don't even know you can have a collect in person option on the postage.

Either way, she can only ask for the extra money - your decision if you want to pay it or not.

Bottom line, do you want the item for £1.99? If not, don't pay and risk strike from her for being a NPB.

I really don't agree. I don't think you can assume it's ok to call on a stranger without asking if it's ok first - so the buyer really needs to have the seller's agreement on this before she bids.

theonlywayisup

If you are unsure, ask.

If it says from a smoke/pet free home - it is. If it doesn't, then you can't be sure.

If it says PP only, then it is. If it doesn't, then you need to clarify.

If it says £1 to deliver, then it is. If you want to collect, ASK.

I don't say that my blue, cotton duvet cover is NOT tumble dry, NOT dry clean and NOT button close. So, it says what it is. BLUE and COTTON, anything else you need to know, you ASK.

lewt

nickyhutch wrote: »

You were never going to pay the postage? Did you tell her that BEFORE you bid? She would be well within her rights to tell you to bu99er off; if she didn't offer collection for free, then she doesn't have to let you do that now, unless you agreed BEFORE the bid.

If I were her, I'd have refused to allow you to pick up.

Me too, and have done. Unless agreed I do not let them pick up. nothing to do with fees in postage but sometimes i am not here at nights and i do not want internet people knowing where i live. I could get some right weirdo that is not happy with something and come round when only my wife is here. Unless agreed my response is i am at work in another town with the item with me. I preffer to deal with post as its all tracked.

appleblossom

Also, the £3.99 is post and PACKING - whenever I get a bid on something I'm selling, I then pack it up - if it was being collected, I wouldn't go unpacking it - as it happens I don't charge for packaging but most sellers do and it does add up - 50p for envelope/99p brown paper, cellotape etc etc so the £1.00 charge could be for that and tbh you can't blame her for passing that charge on especially as she now has to sit and wait for you to turn up just for 99p! (less fees 90p!) - you should never assume that you can collect - I remember yrs agoI bid on some perfume and when I went to pay found it wasn't just in the same town as me but the same street! - I mailed politely if I could pop round and collect it and pay her cash only to be mailed back saying it would be posted as that is what the auction stated - about 10pm that evening it was dropped throught the letterbox! she had walked about 5 doors up and hand delivered it and pocketed @£3 for doing so!

lewt

appleblossom wrote: »

Also, the £3.99 is post and PACKING - whenever I get a bid on something I'm selling, I then pack it up - if it was being collected, I wouldn't go unpacking it - as it happens I don't charge for packaging but most sellers do and it does add up - 50p for envelope/99p brown paper, cellotape etc etc so the £1.00 charge could be for that and tbh you can't blame her for passing that charge on especially as she now has to sit and wait for you to turn up just for 99p! (less fees 90p!) - you should never assume that you can collect - I remember yrs agoI bid on some perfume and when I went to pay found it wasn't just in the same town as me but the same street! - I mailed politely if I could pop round and collect it and pay her cash only to be mailed back saying it would be posted as that is what the auction stated - about 10pm that evening it was dropped throught the letterbox! she had walked about 5 doors up and hand delivered it and pocketed @£3 for doing so!

That is harsh. I think that is a thought that might come to alot of sellers however i would never do it. besides anything else it is not tracked and there seems to be so many people prepared to put claims in for undelivered goods if it is not sent tracked.

bylromarha

nickyhutch wrote: »

I really don't agree. I don't think you can assume it's ok to call on a stranger without asking if it's ok first - so the buyer really needs to have the seller's agreement on this before she bids.

It's the way you approach it, isn't it?

If a seller feels strongly about no collections then they should state no collections. If you don't want people collecting, then tell them in the listing, or in the OPs sellers case, tell buyers there will be a charge for collection to the winning bidder.

You can't put every answer to every question in listings, but collection is a pretty common request on ebay. If it isn't mentioned on the listing, then it can't bother the seller too much having ebayers to their house if they didn't bother to inform buyers if it is/isn't possible.

ootie

I had a buyer about 2 months ago who bid on about 17 items, winning around 12. I am a business seller and sell clothing and start all between 99p and 4.99.

At auction end, the buyer asked if she could pick up as she lived nearby. I wasn't too sure, but agreed as it saved her a fortune, even with combined p & p.

Boy am I glad I allowed this. She now buys loads and loads from me because it is of course a lot cheaper for her with no postage.

nickyhutch

bylromarha wrote: »

It's the way you approach it, isn't it?

If a seller feels strongly about no collections then they should state no collections. If you don't want people collecting, then tell them in the listing, or in the OPs sellers case, tell buyers there will be a charge for collection to the winning bidder.

You can't put every answer to every question in listings, but collection is a pretty common request on ebay. If it isn't mentioned on the listing, then it can't bother the seller too much having ebayers to their house if they didn't bother to inform buyers if it is/isn't possible.

The way to approach ebay selling is to display a price for P&P, or to state that collection is an option. I don;t agree that the default, as you're implying, should be "it's ok to pick up, even if I haven't stated that it is, just ask after you bid".

lewt

bylromarha wrote: »

It's the way you approach it, isn't it?

If a seller feels strongly about no collections then they should state no collections. If you don't want people collecting, then tell them in the listing, or in the OPs sellers case, tell buyers there will be a charge for collection to the winning bidder.

You can't put every answer to every question in listings, but collection is a pretty common request on ebay. If it isn't mentioned on the listing, then it can't bother the seller too much having ebayers to their house if they didn't bother to inform buyers if it is/isn't possible.

Why would you need to put it in the listing? there is an option for that and it is clear when you look at an item if it is listing as collection or not.

No need to list it when there is already a section for it is there?

I think that its better for the buyer to ask if it is ok to collect. More so as if you agree then they pay by paypal, which you HAVE to take, they could just put a claim in saying it never come.

cally6008

hence collection = cash only