Selling a contract phone

kevin_M

o2 will know if your not using the right phone every time u make a call they know what handset you are using..

BUT the good news is the mobile outlet will not know or care. Its DPA they aint allowed to access your accout they are a 3rd party . Why do u think they ask for your bills for

bassman

kevin_M wrote:

o2 will know if your not using the right phone every time u make a call they know what handset you are using..

BUT the good news is the mobile outlet will not know or care. Its DPA they aint allowed to access your accout they are a 3rd party . Why do u think they ask for your bills for

Will O2 actually care that I'm not using the correct handset.....and will they actually "know"........or is it just possible for them to "find out".....

What I mean here is....when I make a call.....is there a flag comes up on my account to say I'm not using the correct phone, and if so, has O2 got enough staff or time to collect all this info......or is it just flagged incase there is a problem in the future.....

espresso

bassman wrote:

Will O2 actually care that I'm not using the correct handset.....NO and will they actually "know"........YES or is it just possible for them to "find out".....YES

What I mean here is....when I make a call.....is there a flag comes up on my account to say I'm not using the correct phone, and if so, has O2 got enough staff or time to collect all this info......or is it just flagged incase there is a problem in the future.....

:rotfl:

Each time a call is made, the IMEI number is recieved by the network operator but they are not botherered if you are using a different handset as the handset is not part of the contract. You can do whatever you like with a contract handset as it belongs to you from day one!

HTH

bassman

espresso wrote:

:rotfl:

Each time a call is made, the IMEI number is recieved by the network operator but they are not botherered if you are using a different handset as the handset is not part of the contract. You can do whatever you like with a contract handset as it belongs to you from day one!

HTH

Cheers....sounds good to me...........

itstomhi

17.3 When you buy a contract/pay monthly package from us you must use the provided sim card with the provided phone. If we receive a 'non usage report' from the network that you are connected to, you will be charged the full retail price of the handset via your credit/debit card details

Hi, I'm in the same situation, only with Orange and MO, and don't want to keep the provided phone. It seems, from the discussion that the networks are aware of which phone you use. I understand that the network isn't bothered, but is there a risk of them sending a 'non usage report' about the phone to MO, or can MO enquire? Its a £360 gamble for me but it could also save MO £360 if they checked up after a couple of months, so if someone knows for sure it would be great.

Cheers

asandwhen

I upgraded my phone with o2 a few months ago and gave my wife the phone - I havent had any problems or calls from o2 about it.

jaussie

Looking at renewing contract with Orange. I'm happy with current handset so thought I could sell the new upgrade handset and cover the costs of my contract. BUT - as I have had a phone replaced on orange insurance before, what would be the situation if I lost the handset I am currently using, claimed on insurance and replaced with upgraded handset? I would presume the person who bought the phone would have it blocked? Is there any way around this? Has anyone sold their upgraded phone and had this problem. Trying to think everything through first.
Jaussie:rolleyes:

bassman

jaussie wrote:

Looking at renewing contract with Orange. I'm happy with current handset so thought I could sell the new upgrade handset and cover the costs of my contract. BUT - as I have had a phone replaced on orange insurance before, what would be the situation if I lost the handset I am currently using, claimed on insurance and replaced with upgraded handset? I would presume the person who bought the phone would have it blocked? Is there any way around this? Has anyone sold their upgraded phone and had this problem. Trying to think everything through first.
Jaussie:rolleyes:

I would imagine the answer here, is to continue insuring your old phone and not insure the new one......

jnm21

jaussie wrote:

Looking at renewing contract with Orange. I'm happy with current handset so thought I could sell the new upgrade handset and cover the costs of my contract. BUT - as I have had a phone replaced on orange insurance before, what would be the situation if I lost the handset I am currently using, claimed on insurance and replaced with upgraded handset? I would presume the person who bought the phone would have it blocked? Is there any way around this? Has anyone sold their upgraded phone and had this problem. Trying to think everything through first.
Jaussie:rolleyes:

I think that's a very valid question - if you get a new phone, your insurance probably transfers to it, so in essence, your fears are correct. A way around it would be to wait 15 days, ring Orange & say that you have decided to go back to the old phone & ask if they can transfer insurance back. They'll likely 'know' what you are doing, but not with enough certainty to mention it.

bassman

jnm21 wrote:

I think that's a very valid question - if you get a new phone, your insurance probably transfers to it, so in essence, your fears are correct. A way around it would be to wait 15 days, ring Orange & say that you have decided to go back to the old phone & ask if they can transfer insurance back. They'll likely 'know' what you are doing, but not with enough certainty to mention it.

And (probably) as its an upgrade, they wont mind either, as you are remaining with them......although you may have been able to negotiate a discount on your present contract (without getting the new phone) equal to what you may get by selling the phone, and have much less hassle.