£1 designer Sale (help needed!!)

sbirks23

I've been trying since 8am this morning, signed in several times, then it kept asking me to sign in again or would to go to an account overview page rather than the sale pages - AAAGGGHHHH! I only hoped for one item and now it's all gone :mad:

mmmkbb

i only hope that they can do it in a more systematic way next time, like only allowing certain number of users at specific allocated time slot, thats more fair

i din get anything as well but i think thats really no point getting upset

pixiechops

I was charged £388.27 for a bag. It said on the all the advertising that all designer items are £1. So I panicked and went ahead with the purchase stupidly! I managed to speak to an agent before the closed the phone lines. She told me that they have had this problem all morning and that I had done the right thing to go buy the bag. She took my details and then we got cut off! When I called back they now say it's only selected items are £1. Very misleading! When I clicked on the sale link I expect to be taken to the sale, not a treasure hunt! There were no sale links at all! I have emailed them asking them to honour the £1 price. I will keep you posted when the respond.

Kitty_Wren

pixiechops wrote: »

I was charged £388.27 for a bag. It said on the all the advertising that all designer items are £1. So I panicked and went ahead with the purchase stupidly! I managed to speak to an agent before the closed the phone lines. She told me that they have had this problem all morning and that I had done the right thing to go buy the bag. She took my details and then we got cut off! When I called back they now say it's only selected items are £1. Very misleading! When I clicked on the sale link I expect to be taken to the sale, not a treasure hunt! There were no sale links at all! I have emailed them asking them to honour the £1 price. I will keep you posted when the respond.

I can't see them honoring it to be honest. If they are too sly to say that only selected items will be £1, I can't see them giving away a £400 for next to nothing.

janeroser_2

That happened to me but thought twice about it as it wasnt the same website I had been thrown out of at least 50 this morning.

loserface

Sorry I meant a £300 top in the £1 sale. They do returns but you have to ring DHL and book through them and they won't refund shipping unless it's faulty or they made an error.

tigergrowl

pixiechops wrote: »

I was charged £388.27 for a bag. It said on the all the advertising that all designer items are £1. So I panicked and went ahead with the purchase stupidly! I managed to speak to an agent before the closed the phone lines. She told me that they have had this problem all morning and that I had done the right thing to go buy the bag. She took my details and then we got cut off! When I called back they now say it's only selected items are £1. Very misleading! When I clicked on the sale link I expect to be taken to the sale, not a treasure hunt! There were no sale links at all! I have emailed them asking them to honour the £1 price. I will keep you posted when the respond.

Wow, I hope they honour it, damn I should have paid for the £600 bag that was in my shopping bag!!

pixiechops

Kitty_Wren wrote: »

I can't see them honoring it to be honest. If they are too sly to say that only selected items will be £1, I can't see them giving away a £400 for next to nothing.

Me neither, but i'm so angry it made me feel a bit better firing off a snotty email! They need to work on their advertising!

Kitty_Wren

pixiechops wrote: »

Me neither, but i'm so angry it made me feel a bit better firing off a snotty email! They need to work on their advertising!

Yeah I sent them a little message as well. The things on the site aren't even that nice either :eek: some people will but anything as long as it's the right price

K1ttycat

This just via Facebook - they are offering....wait for it....FREE SHIPPING on next order to anyone who didn't get to buy anything.



Unprecedented levels of traffic have overwhelmed us!

We held a birthday party and had lines around the block to get in……this was the fastest event ever in the history of theOutnet.com and we have had thousands of happy customers walk away with amazing bargains.

For all of you who registered we wanted to say a huge thank you for being part of our Birthday celebrations and we are really sorry you didn’t all get to buy something. Everyone who registered will be contacted and offered free shipping on your next purchase.

TheOutnet.com is an amazing place to get great bargains and we will be in touch soon with our next extraordinary event.