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Free Picnic Set With Any Order At Neat-ideas

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Comments

  • i ordered yesterday just wondering how long they usually take to deliver. Hoping its here for the weekend. Thanks in advance
  • Jakejakejake
    Jakejakejake Posts: 6,324 Forumite
    i ordered yesterday just wondering how long they usually take to deliver. Hoping its here for the weekend. Thanks in advance

    Depending on what time you orderd it should be next day - but if you didn't get it today it will be with you tomorow or there is a problem and you should contact them!

    HTH
    Jake
  • mrcow
    mrcow Posts: 15,170 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    It's supposed to be next day delivery. I ordered yesterday too and mine came this morning.

    My first order didn't turn up (and neither was I charged for it) so I reordered and my second order is now here.
    "One day I realised that when you are lying in your grave, it's no good saying, "I was too shy, too frightened."
    Because by then you've blown your chances. That's it."
  • misskool
    misskool Posts: 12,832 Forumite
    10,000 Posts Combo Breaker
    Am so annoyed. They charged my card on Monday and it hasn't arrived yet.
    They didn't even send me a confirmation email for the order.
  • Jakejakejake
    Jakejakejake Posts: 6,324 Forumite
    misskool wrote:
    Am so annoyed. They charged my card on Monday and it hasn't arrived yet.
    They didn't even send me a confirmation email for the order.

    Neat-Ideas don't send out confirmation emails out.

    If you havn't received it by tomorrow i would contact CS.
  • violetta
    violetta Posts: 2,625 Forumite
    Part of the Furniture 1,000 Posts
    There is a message on my answerphone at work this morning from Michael in Neat Ideas order release department asking me to phone him about my order!!! Has anyone else had this type of call?? I suppose I will have to ring back but I would like to be as forewarned as possible if this has happened to anyone else.

    Violetta :(
    A chicken crossing the road is poultry in motion
  • cagan
    cagan Posts: 149 Forumite
    violetta wrote:
    There is a message on my answerphone at work this morning from Michael in Neat Ideas order release department asking me to phone him about my order!!! Has anyone else had this type of call?? I suppose I will have to ring back but I would like to be as forewarned as possible if this has happened to anyone else.

    Violetta :(


    I also went home last night to 2 messages on the answer machine from Neat Ideas asking me to call.

    When I did, they told me that they would only ship to the billing address (I had used a different delivery address). When I confirmed that they could deliver to the card address, he said that they would process the order straight away (this was at 6pm). A big box was delivered this morning at 8.20. Thanks to the OP :D
  • kiwichick
    kiwichick Posts: 1,857 Forumite
    Part of the Furniture Combo Breaker
    Just placed an order worth 94p and the code went through fine with it so it seems its still working after all our orders. I have seen though that they are now offering a free coolbag on orders over £80, I reckon we got the better deal!!!
    WW Start Weight 18/04/12 = 19st 11lbs
    Weight today = 17st 6.5lbs
    Loss to date 32.5lbs!!!
  • madjohn
    madjohn Posts: 392 Forumite
    Got me folders and picnic set on a next day delivery. Marvelous!

    I must say that I'm well chuffed with my picnic set!! :)
    :dance: That window's cracked on both sides!!
  • violetta
    violetta Posts: 2,625 Forumite
    Part of the Furniture 1,000 Posts
    Thanks Cagan - your message gave me hope it was a technical problem ...

    ... so, plucked up courage and phoned. It was a problem with the card number, so I read out all my figures again in case they had a mistake (deffo not my typing as I always double check card figures before confirming) and she said she will put it through straight away and get back to me immediately if any problems.

    Was expecting N-th degree about how come I was ordering just a glue stick etc etc and expecting a free picnic set in return, but she was lovely. Phew!

    Thank you JakeJakeJake (work won't let me push the Thanks button due to security, but I will do it when at home)

    Just had call - card gone through now and goods should be with me tomorrow. I am very impressed, and hope to be more so tomorrow!!

    Violetta :)
    A chicken crossing the road is poultry in motion
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