easyMobile: SIM plus credit offers (merged)

Chuffy

On the home page it now says free credit expires 30/9/06 - does anyone remember seeing a free credit expiry date before?

biglugs

I've been using mine on allofmp3

You aren't allowed to mention those people on this site!

On the home page it now says free credit expires 30/9/06 - does anyone remember seeing a free credit expiry date before?

Certainly wasn't on the first couple I ordered.

Stumpy

biglugs wrote:

You aren't allowed to mention those people on this site!

Why? It seems fairly cosher? According to themselves, anyway!! :rolleyes:

rabialiones

placed order on 17th , sim still not received,
confirmation emails received after order was placed.
have emailed them but no reply received

Dealmad

I am not very happy with easymobile and wished i never joined , i didnt know know i could go in a negative balance with this sim as it was pay as you go , but my sim was blocked and i didnt know why , i found out its cause i went over my balance by £15 and they also Charged me £5 on top of that for blocking my sim.

so now i owe £20 which i refuse to pay , can they charge my card for this

Bit annoying as i cant even get on there chat room to enquiry this.

Just spoke to someone he was very rude and said its our t&c and that he will not close the account , if they think they will get the £20 can go do a running jump....

amancalledchip

i've just cancelled an account for a sim, one of the older ones with the 19.66 offer.
my wife didnt want it and i lost the sim, the cost of a new sim was £3.

So i thought, cancel it, and i get 15.66 back in my account.....eerr. no.

all that happened is 19.66 got wiped off the card , now showing a balance of £1, so i guess they will be wanting £4....like you dealmad, they can take a running jump.

BritBrat

As I have read if you now have £1 credit and cancel thats it all done.

They wipe off any free credit first if you cancel.

And Dealmad, beware you dont get a court summons or bad credit listing. Best to sort it out one way or another.

Dealmad

Well i asked for overdraft facility to be taken of my account a while back , they wrote an email to ask to confirm and i cant remember if i replied to that.

I doubt they will take me to court for £20 but if they do i will fight it because i feel im not in the wrong here.

Its annoyed me so much that ther eis no way i will give them anything

CharleneUK

Dealmad, if you can find evidence that you confirmed for the overdraft to be cancelled, then you shouldn't have a problem.

This is why I always text for balance after each call, it's free, and ensures I stay on the right side.

Hope you find the email. Good luck.

Dealmad

Well i am told now that even if you cancel the overdraft facility that you can still end up going overdrawn and they said i still owe the money and they just keeping telling me its in there T&C.

I was just told that if you stop the overdraft facility then they try to keep it close to zero as much as possible , but there is no guarantee and i dont call £20 close to zero.

I was told if i was on a call they wouldnt just cut me off if i went into negative credit , so much use cancelling the overdraft facility is then.