Pushchair stolen at Center Parcs - advice please??

coconutaddict

To cut along story short, we went to Center Parcs for the weekend (just back yesterday). We were there less than 2 hours when our pushchair was stolen from outside the swimming pool changing areas. Staff were helpful in assisting us to loan us a pushchair and the security spotted our pushachair being taken at 12.51pm, by a woman with her baby in MY pram, on CCTV. They are unable to find her after this, as the CCTV in the car park did not work.
There are no signs outside the pool area stating to lock pushchairs etc and I have been twice before, and have left my pushchair rmany, many times without incident. There were over 80 pushchairs there on the day, and not one of them were locked.
I have a crime number from the police, but my home insurance doesn't cover me for items away from home that are not locked.
I got £60 gift vouchers for Center parcs aftert complaining but still feel my trip was well any truly ruined by the experience. Any advice over what to do next??

Dick_Van_Dyke

Unbelievable
You were an unfortunate victim of crime and opted not to insure your posessions against such incidents.

Centre parcs are no way to blame and have already taken adequate action and have zero liability for the incident.

dmg24

Unless you can prove negligence, it would be difficult to pursue a claim against CP.

gordikin

Chain your pushchair up in future...you left it unattended and not secure.

pendulum

coconutaddict wrote: »

There are no signs outside the pool area stating to lock pushchairs etc

There are no signs telling you not to dive head first onto the concrete either but that doesn't make them liable if you do it.

You went and left a valuable posession unguarded and unlocked, how can you expect Center Parcs to be liable, this is between you and the thief. Their £60 was a generous offer which they didn't have to make but you have mistaken their gesture of goodwill as a sign that you are entitled to further compensation.

UK2010

coconutaddict wrote: »

Any advice over what to do next??

I hope you're only wanting advice on how to not get a pushchair stolen rather than wanting any more compo from Center Parks!

rl290

Surely this should be in praise of Centre Parcs - it seems that the staff were very efficient, and they even gave you a gift voucher! Good on them.

Sorry to hear about the crime, but it really isn't in any way Centre Parc's fault. Just a lesson, hard learnt.

woody01

coconutaddict wrote: »

To cut along story short, we went to Center Parcs for the weekend (just back yesterday). We were there less than 2 hours when our pushchair was stolen from outside the swimming pool changing areas. Staff were helpful in assisting us to loan us a pushchair and the security spotted our pushachair being taken at 12.51pm, by a woman with her baby in MY pram, on CCTV. They are unable to find her after this, as the CCTV in the car park did not work.
There are no signs outside the pool area stating to lock pushchairs etc and I have been twice before, and have left my pushchair rmany, many times without incident. There were over 80 pushchairs there on the day, and not one of them were locked.
I have a crime number from the police, but my home insurance doesn't cover me for items away from home that are not locked.
I got £60 gift vouchers for Center parcs aftert complaining but still feel my trip was well any truly ruined by the experience. Any advice over what to do next??

What would you like 'to do next'?
Unfortunately for you, this is 100% your fault for not looking after your own possessions.
You wouldn't leave it unlocked outside of a supermarket whilst you did your shopping would you?
Why should/would anyone else be to blame?

Mcfi5dhc

Check on ebay for anyone selling your pushchair. If they are stupid, they'll leave all the teddies/stickers etc on it

UK2010

woody01 wrote: »

Why should/would anyone else be to blame?

Compensation!

In this case even more, the op's already had £60 which they didn't have to do what so ever at all.

Still can't believe I've even read this thread, the cheek of some people!

maninthestreet

So, if you had left your car unlocked in the car park, and it was stolen, would CP be at fault?