Lloyds ppi

di3004

Cooljools wrote: »

Hi there

I'm looking for some advice.

I contacted my adjudicator today to check if there was any update with my case against mis-sold ppi Lloyds and was advised that my claim had been passed onto another team due to an offer having been made?? Is this normal?? I haven't heard anything from this other team and find it a bit strange that they haven't called me.

Has anyone else been in this situation?

Hi there

I think this have been done, as the FOS have had a workload/backlog, so I assume the whoever is dealing with your case now will be the ones to get in touch with you by letter.;)

Well done.:beer:

magpiecottage

sue149 wrote: »

well still not heard anything emailed adjuicator no reply but sure its because they are so busy its just a waiting game eh

Generally they are very busy and e-mailing them may slow things down further. If you are going to contact them, it is more tactful to ask if they were waiting for anything from you.

sue149

very confused sent a email asking how the adujicator was getting on with the claim still waiting for lloyds too find the agreement recieved a letter saying the claim is still waitng too be past too an adujicaor even though hubby was told by letter that it already was with one he as even spoken too one on the phone have sent email back too them will let you know:o

di3004

sue149 wrote: »

very confused sent a email asking how the adujicator was getting on with the claim still waiting for lloyds too find the agreement recieved a letter saying the claim is still waitng too be past too an adujicaor even though hubby was told by letter that it already was with one he as even spoken too one on the phone have sent email back too them will let you know:o

Hi Sue

I would ring them as a quicker method, it could have been sent out in error, I do hope they get back to you soon by email, but it is known they have backlogs of emails to get through and it may take some time before you get a response.
Hopefully though they will get back, but if your hubby rang them to explain, they should check this out.
Good luck.;)