New Dell !!!!!!ed!! Help Please

littlemissfrugal

Just tried to use Word and it wont work (OOH) so something has changed - wouldn't word have been on before we installed the dodgy office

Browntoa

no, might have been microsoft works but your helper may have deleted it

look up through the posts above for the link to Open Office which is word compatable and free

Browntoa

this is a registry cleaner

http://www.tune-up.com/download/

free fully worrking version for 30 days, if you can get it on the old Pc and run one-click maintenance it will sort out dead links etc

run it a few times to make sure you are clear of problems

littlemissfrugal

Right OH said word was on it - it now asks for CD/DVD when opened

Works is there with autoroute etc excepte the Word part doesn't work - i have the 5 cds should i reinstall it all over the top and why hasn't office gone? also i found the notepad thing in "programs" on the start menu have deleted it but don't know if that has fixed it.

p.s aren't you good

Browntoa

try re-install over the top

isgman

"DD stands for darling daughter (usually) but Divvy !!!!!! in this case!!"
Don't you just love it... Made me Smile....

littlemissfrugal

right - i have just uninstalled office again and although i have the icons etc i can't open any of my excel stuff - Access and powerpoint SR200 are still in the add/remove bit should i get rid of them too? Still got the glitches at startup, am wondering if i should maybe try and copy my stuff and reset it all with the Dell restore - so its as it was out the box. what do you reckon?

Browntoa

if you can get all your stuff off to the pen drive then I would say yes, have you tried the CTRL F11 to see if that works or do you have a restore disk ??

littlemissfrugal

whats a pen drive? (sorry) I can't lose my documents (some are on my old PC) and how can i copy all my emails before i did a restore. I don't have a restore disc - i'm in a mess aren't i

Browntoa

no, just cheacked and you have a restire partition so it will be CTRL Fll when you see the Blue Dell bar at the top of the screen at boot up

this will allow you back up all your emails (fully working 30 day version)

http://www.outlook-express-backup.com/

if the CD burner works then just copy all the stuff you need to CD