New Dell !!!!!!ed!! Help Please

Browntoa

if you don't need the emails then just delete those 8 files

is it working better after the restore ??

mattbass

What does DD stand for please?

littlemissfrugal

no i don't have anything i didn't want to mess it up even more than it was i was going to ask if the AVG one was easy to put on?

I haven't used (or heard of it) before so i am going to install my printer again so i can print off the instructions - so far so good

littlemissfrugal

yes it is working soo much better - but i want to get it back to top form and change my passwords so "helper" doesn't have to help me again

Mattbass DD stands for darling daughter (usually) but Divvy !!!!!! in this case!!

Browntoa

AVG is easy, self installs more or less

http://free.grisoft.com/doc/5390/lng/us/tpl/v5#avg-free

free firewall, will ask questions about allowing access to the internet for programs as you use them...ie Internet Explorer etc,just say yes

http://www.sunbelt-software.com/Kerio-Download.cfm

the hijackthis log looks fine

have you deleted the dodgy copy of Microsoft office ??

littlemissfrugal

I have found my way to the msconfig bit box Office and VTAgent reboot are right at the bottom written slightly different their location is listed as common startup - are these the ones to untick.

Also if i delete the folder with my e-mails in will that delete them from my OE inbox as well because i do need most of them

I haven't uninstalled Office should that be my next job or should i do the AVG

Browntoa

those are the ones to untick,

leave the emails alone, we will sort that out later

we can do AVG last, uninstall OFfice as I think thats causing some of your errors

littlemissfrugal

right thought i'd done it - restarted but they still came up - closed them and message underneath said " you have used system config to make changes.....it was in diagnostic or selective mode .... close normal startup on general tab and undo the changes made using system config utility " now what do i do is it back into misconfig or is the general tab somewhere else?

Browntoa

Check the Don't show this message box, click OK

thought the office one might stop the notepad error but neither of them are ultra important to remove

try uninstalling Office then reoobt again

littlemissfrugal

Did all that - unistalled office using add/remove in control panel - restarted and its all still there - no difference - should i try System restore again and go back to before we installed Office?