Need some help about my new car Please

jeannieblue

melkuvel wrote: »

oh dear can you tell im in a fluster over this LOL, i cant help it, it doesnt help that its the weekend so i cant do anything but maybe thats a good thing because by monday i will feel calmer or at least more able to handle this without bursting into tears

ive just had a thought they have given me club toyota membership that includes Rac cover so i might ring there legal department for advice and its 24 hours, thats if they have given legal cover :undecided:

Well, it can't hurt to call them... as long as they are unbiased and they should be!

melkuvel

Thats a no go, the free cover doesn't include legal advice !! nice to know LOL

jeannieblue

melkuvel wrote: »

Thats a no go, the free cover doesn't include legal advice !! nice to know LOL

Try insurance? Or any of the above suggested tips on the thread.

mikey72

Ring the AA and ask them about it.
See if you can join now, and if you do will they help you. It'll be worth £30 or so for roadside cover to get the legal advise.

melkuvel

A little update for those interested,
The Dealership was Totally in the wrong for passing me onto Toyota GB, Under the Sales of goods Act It is the seller, not the manufacturer, who is responsible if goods do not conform to contract.

Toyota Customer services were a waste of time basically they said the car had a 3 year Warranty ( :wall:) Gee i didnt know that !!!!!
They also said...
Given that your vehicle was manufactured in Japan, I am sure you will appreciate that it takes a number of months for a vehicle to be shipped and then prepared for the UK market.
In other words they couldn't care less and i suppose its not really there problem or is is !!
There web site for checking your car for the pedal-recall has my car as a 2010 IQ2 and not affected ... but the list of dates for cars affected goes back to 2008 and does include mine so has it actually been checked ?

Trading Standards and consumer direct think i have a claim for Misrepresentation, they were quite good but don't really dig deep enough, its like they find 1 possible answer and thats it but at least they give a good start

Anyway i have spoken to the Principle at the dealership given him a few facts and he is getting back to me tomorrow to see if he accepts my rejection of the car

If not i have had some Excellent Legal advice and will be taken it down the Legal Road

Im not driving the car its parked up on my drive , im driving a Van:rotfl:

jeannieblue

Good to get some feedback and even better to know that you have stood your ground!

I await news of the next round!

emmell

Why don't you get in touch with one of the motoring magazines, What Car or Auto Express.
They have articles on customers being ripped off buy manufacturers and garages, see how you get on tomorrow and keep in mind the power of the media.
ML.

mqandy

I'd try and get it into writing that they confirmed the build date as 2010, then take send a letter stating your intention to take them to court for failure to deliver.

A contract does not take to be a formally written and signed agreement, and I would take them saying its a brand new car to MEAN it's a brand new car.

This isn't a new telly or computer - it's a huge sum of money and you should get Exactly what you paid for.

emmell

Just read an article on parkers guide website about Rogue Traders (traders selling cars as private) and clockers. Quite interesting.
ML.

exup

As for servicing a vehicle - you say you arent too happy about getting work done in the future at the dealers in question -
If you are short of garages in the area - have you checked whether your local ambulance service has a fleet servicing workshops near to you? They can do private customer vehicle servicing too