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I'm Fuming - Comet sells "Extended Warranty" to disabled 90-some y.o.

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Comments

  • Plushchris
    Plushchris Posts: 3,592 Forumite
    Did she buy the £60 cables though? ;)
    Missing Tesco R&R since Feb '07 :A & now a "Tesco veteran" apparently! ;)
  • dfh
    dfh Posts: 1,073 Forumite
    To the OP-Hope your friend gets it sorted.I have found Comet salesmen to be real pushy.When I was buying my laptop-the salesman kept repaeting like a parrot that AVG antivirus was not enough and how I needed the latest expensive Anti-Virus.I can easily see how a 90 year old could be pressurised.
  • focae
    focae Posts: 147 Forumite
    What's the big deal here? I don't think Comet (or Argos, Curries, PC World.............etc,etc) make a habit of singling out 90 year olds, (who cannot afford it or otherwise), and pressurising them into buying warranties. I thought they did that to everybody :D.

    Or is the OP being callous and suggeting that their friend won't be around long enough to make use of it :eek:
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    edited 9 March 2010 at 11:09AM
    why do you feel the need to insult this person? i dont get why you would be so rude, so unnecessarily.............
    :(

    Sorry didn't realise that you were the Rude Police. I asked a legit question to someone who was clearly antagonising the OP. I stand by it.

    Oh and the question was to the guy who only 2 days ago said "Argos = chavs".

    http://forums.moneysavingexpert.com/showthread.html?p=30620967&highlight=#post30620967

    So who is ruder?
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    jdturk wrote: »
    Slightly rude don't you think and I agree if she is capable to go and buy a tv I wouldn't be to worried about her being any less mentally capable than someone half her age.

    Heres the thing. My grandfather once bought a brand new totally inappropriate car at the age of 75. The salesman sold him just about every single "extra" imaginable. Why - because he had alzheimers.

    Once the dealer principal found out, the deal was quickly set aside and the salesman reprimanded.

    So VERY clearly there is a link between mental capacity and age. I can fully imagine the sleazy salesman in the OP's case being chuffed at getting his commission for ripping off a 90 year old lady.
  • bcl999
    bcl999 Posts: 3,620 Forumite
    edited 9 March 2010 at 11:56AM
    Regardless of whether this was a genuine post or not, the same thing happened to my dear departed Mum when she was in her eighties. She took a friend with her to choose a new washing machine. Having decided on the model, she went back alone another day to buy/pay for it and Scottish Power talked her into one of these plans. It added over 50% to the total purchase cost. I only discovered it much later.
    She had usually bought the manufacturer's yearly service contract on her previous washing machines and they told her (wrongly) that this manufacturer didn't do them.
  • Can just imagine the title of this thread if the old lady hadn't bought the warranty.

    "Comet discriminate against 90 year old woman by not offering warranty"!!

    Sometimes companies just can't win.
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    Can just imagine the title of this thread if the old lady hadn't bought the warranty.

    "Comet discriminate against 90 year old woman by not offering warranty"!!

    Sometimes companies just can't win.

    That's not the case at all. Extended warranties are popularly condemned as being very poor value for money.

    The circumstances in this case do not support your argument.
  • jdturk
    jdturk Posts: 1,636 Forumite
    Heres the thing. My grandfather once bought a brand new totally inappropriate car at the age of 75. The salesman sold him just about every single "extra" imaginable. Why - because he had alzheimers.

    Once the dealer principal found out, the deal was quickly set aside and the salesman reprimanded.

    So VERY clearly there is a link between mental capacity and age. I can fully imagine the sleazy salesman in the OP's case being chuffed at getting his commission for ripping off a 90 year old lady.


    On that one occasion there was a link but there's nothing to suggest that someone who is 90 cannot buy a tv and cannot understand the extended warranty any less than someone who is 45 (presuming they are of sound mind).

    The point then is why is someone who has is not of sound mind ok to buy a tv but not ok to buy the extras(presuming that the techniques used were not tricks/bullying etc)
    Always ask ACAS
  • Equaliser123
    Equaliser123 Posts: 3,404 Forumite
    jdturk wrote: »
    On that one occasion there was a link but there's nothing to suggest that someone who is 90 cannot buy a tv and cannot understand the extended warranty any less than someone who is 45 (presuming they are of sound mind).

    The point then is why is someone who has is not of sound mind ok to buy a tv but not ok to buy the extras(presuming that the techniques used were not tricks/bullying etc)

    Older people are often less aware of the issues which occur. They are often easier to worry. The anecdotal evidence here - and often reported in the media - support this.
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