Any idea who's favour this is going to go in?

me4bargains

Graham_Devon wrote:

So I left the buyer neutral feedback, because she had gone against what was said in the ad. She came back and neg'd me, saying I was abusive and a liar.

If I was a buyer and a seller had done that I would be pretty miffed, after all the onus is on the seller not the buyer to insure goods.
It winds me up when I see sellers putting a 'disclaimer' about insurance in their listings.
I bought and paid for a pair of £40 shoes that have yet to turn up after 10 days.
When I emailed the seller she said the same thing as you that I should have taken out insurance.
I'm going to give her until Friday to cough up otherwise I'm going to Payal.
And is she negs me, I will do the same too.

Graham_Devon

me4bargains wrote:

If I was a buyer and a seller had done that I would be pretty miffed, after all the onus is on the seller not the buyer to insure goods.
It winds me up when I see sellers putting a 'disclaimer' about insurance in their listings.
I bought and paid for a pair of £40 shoes that have yet to turn up after 10 days.
When I emailed the seller she said the same thing as you that I should have taken out insurance.
I'm going to give her until Friday to cough up otherwise I'm going to Payal.
And is she negs me, I will do the same too.

Thanks to all posters by the way.

As for the above. The seller is in the exact same situation as me. We try to help you out (I won't anymore!! Look out for myself and thats it!) by offering cheaper or more expensive postage options. You take the cheaper, read what the buyer has put and then go against it all.

It's that i don't understand.

As for the refunds bit, if I buy an item reconditioned or whatever that states no refunds, I won't go back and ask for a refund, I knew full well when I bought it there were no refunds.

Bought quite a few bits off the bay actually, often buy from sellers who just sell off stock that they haven't tested. Got a HP Photosmart high end camera (worth around 350 quid) for £8. Worked lovely. On the flip side, had a few things that didnt work. I don't get all huffy and start looking at various laws as to how I can now get out of it!

Were all just making it worse for each other. All trying to sue everyone else. In the end, that means higher postage, people not selling stuff, people being put off, buyers that will throw laws at you like there's no tommorow.

I just wish ebay would be how it used to be. I really do.

As for the shoes post above. You took a chance, and you lost out. This is the way I see it. If you paid more and took the insurance, I'm sure the seller would be more than helpful. Instead your going to do the same thing and shout laws at them and claim a refund?

I just don't get it. Maybe I'm just too soft, but come on, if you read something, accept it, don't pay for an extra service, DONT EXPECT the extra service when it goe's wrong for you! It's real simple. The law may be different and you may be able to claim your money back, but is that really fair on the seller? Loosing out financially? Don't tell me about recorded this and that, he/she presumably was just trying to help the buyer out by offering lower delivery rates, and for that, the seller get's put out financially.

Argh! This sue culture and 'look at this small print here' from buyers, whether it be ebay or in a shop is really annoying me. It's just making it more expensive for ALL of us.

If you just took out the more expensive option, this would be sorted, but instead, you'll just get yer money back 'because you can'.

It's a real shame when your going to do this to a seller, JUST like me who was just trying to help the buyer out.

frivolous_fay

There's a lot wrong with your post, but I don't have the patience to go through the whole thing. I'll just focus on one part:

Graham_Devon wrote:

If you just took out the more expensive option, this would be sorted, but instead, you'll just get yer money back 'because you can'.

Wrong. Because they SHOULD.

If you bought something from a mail order catalogue and it didn't arrive, I suppose you'd sit on your hands and say 'well, I didn't pay extra for insurance, so I deserve this'. No? Well, why should ebay be different?

If you advertise a postage rate, you are committing to supply an item for the price stated. Maybe in your good old days of ebay, the RM didn't tamper with the mail, taking what they fancied, quite so often. Times change. If ebay has become more litiginous, it's because it needs to be. Sellers need to protect themselves, primarily, unless they WANT to throw their profits away refunding people.

Blaming buyers for actually exercising their consumer rights is laughable!

You made a mistake. You got stung. Learn from it.

Graham_Devon

No, if I made an order from a mail catologue and my delivery options were 'non recorded, 1st class post, no comeback' or 'recorded special delivery' and I took the no comeback option, I wouldn't go back at them, which is what is happening.

Theres nothing wrong with my post. I know the law, I know this and that, but what I'm trying to say is....buyers, if they go for the cheap options, knowing full well and agree to the rules by bidding and winning, should not then be able to come back.

Whats the difference here...

You bid on an auction after having read the details that the postage is £50.

You then dispute the postage being £50 and run to ebay about excessive postage.

This is what I don't get. Why bid, then choose a certain option and THEn complain!? This is a societal issue, and don't tell me to Learn from my mistake, I have and will not under any circumstances any more be of any use to buyers, simple as. Will just go for top whack and protect myself.

Hintza

Graham_Devon wrote:

Will just go for top whack and protect myself.

That's really all you can do. Some of us take the risk at times and self insure but we are all aware of the thieves and charlatans out there (fortunately I haven't come across many) who are always lurking in the shadows.

soolin

Hintza wrote:

That's really all you can do. Some of us take the risk at times and self insure but we are all aware of the thieves and charlatans out there (fortunately I haven't come across many) who are always lurking in the shadows.

All I do is cover myself against loss. For items under £32 I keep a COP which means I can claim off the RM if the item goes astray. For items over £32 items go special delivery, no argument no choice.

Soo