Stop Error - Blue Screen

Browntoa

Hard Drive Installation (via WinZip) with Setup.exe File for R85210.EXE

Download

1.Click Download Now, to download the file.
2.When the File Download window appears, click Save (Windows XP
users will click Save) this program to disk and click OK. The Save In:
window appears.
3.From the Save In: field, click the down arrow then click to
select Desktop and click Save. The file will download to your desktop.
4.If the Download Complete window appears, click Close. The file
icon appears on your desktop.

Install

1.Double-click the new icon on the desktop labeled R85210.EXE.
2.The Self-Extracting window appears and prompts you to extract or
unzip to C:\DELL\DRIVERS\r85210. Write down this path so the executable (I.e.
Setup.exe) file can be found later.
3.The Self-Extractor window appears.
4.Click OK.
5.After completing the file extraction, if the Self-Extractor
window is still open, close it.
6.Click the Start button and then click Run.
7.Type C:\DELL\DRIVERS\r85210 in the Open textbox and then click OK.
8.Follow the on-screen installation instructions.

Toxteth_OGrady

Or you could in the 2 minutes you have available after a normal boot, go into Control Panel --> Add/Remove Programs, uninstall your graphics drivers, then immediately go into Device Manager --> Display Adapters, right click on your card and select uninstall.

Reboot and it will startup in normal mode with the Windows default VGA of 640 x 480. Cancel the Add Hardware Wizard when it detects your card, then go to uninstall Norton. Reboot, and allow the Add Hardware Wizard to re-instal your graphics card - it will search for and instal with Microsoft drivers initially. You can then go to the Dell website and download the latest correct drivers for your card.

:cool:

TOG

f1charlie

Or uninstall the graphics driver in safe mode and then reboot. No rush to get it done in the two minutes and less likely to make a mistake!

Charlie

Jay_k_2

hello. I updated the driver for the video card and monitor but that didn't make a difference. I've also uninstalled NAV2006. I am still having the same problem. Does anybody know what the problem could be? Thanks

Toxteth_OGrady

Could be one of many things. Could be a weak power supply unit (psu) that can't cope with the new video card. Download and instal Speedfan from here. Run it and post back what it's showing for your Vcore, +3.3, +5 and +12V voltages.

:cool:

TOG

Jay_k_2

Toxteth_OGrady wrote:

Could be one of many things. Could be a weak power supply unit (psu) that can't cope with the new video card. Download and instal Speedfan from here. Run it and post back what it's showing for your Vcore, +3.3, +5 and +12V voltages.

:cool:

TOG

I installed Speedfan but it looked quite complicating and i dont know how to get a report at the different Vcore's. Thank you anyway. Any more ideas?

Does any1 think i should just re-format my PC. Will that make a difference.

Cheers

albertross_2

Try a system restore before you wipe it..

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

Browntoa

you can do a windows Repair first to see

try tune up utilities first to check/fix the registry

http://www.tune-up.com/download/tu2006/

if need be download from another pc onto cd

Toxteth_OGrady

Jay_k wrote:

Does any1 think i should just re-format my PC. Will that make a difference.

Cheers

Bit drastic, plus if you have a psu problem or faulty RAM for example, then a format will not fix the problem.

If you didn't like Speedfan try PC Wizard 2006 from here.

When you run it you will see twelve icon buttons in the left hand pane. The last one is 'Voltages, Temps and Fans.' Just click on it and that will provide the necessary info.

:cool:

TOG

Browntoa

it does show Ram as a possible problem from that error code, have you tried opeing the PC and reseating them (unplug then replug )

if you have 2 sticks of Ram then try unlpugging 1 and then turn the PC back on and see how it goes, if no crash then unplug that one and try the other, if it crashes then you have your answer.