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bt online account

craig5201 · 2010-02-28 19:43:25

i came back to bt in oct last year and ever since i can make any changes to my online account like change my payment date ( if i want to ) change my billing date ( if i want to ) my usage still showing my nov calls not from now my last bill from 7 feb not on there cant view or change my calling features the only think i…

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rabsteele Posts: 25 Forumite

13 April 2010 at 4:40PM

Well they eventually fixed it today. 6 weeks without an online billing system. They appollogised and then asked me to complete a survey because they are so very concerned about getting things right with their customers. Oh dear.

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bt online account

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