Great 'Best Cold Caller Rebukes' Hunt

theloft

As stated before, no method (certainly not TPS) can stop overseas selling calls, especially holiday promotions or timeshare crooks. They would not understand 'I would like to be placed on your do not re-contact database' as they do not have such a thing! Why can't someone invent a system which stops these calls. We get on average 2 per week. The calls always show up as 'INTERNATIONAL' so you can decide not to answer them, but this means that if friends or relatives are phoning from overseas, you would not receive their calls! We have tried everything, being polite, being rude, pleas, putting the phone down etc. etc. but nothing works !!
We HATE these calls and now would not respond to any call, even from Ipsos Mori.

Heinz

We could use Caller Display to ignore them but BT continues to block overseas Caller Display.

If you have relatives overseas or F&F who use 1899, 18185 or 18866, you cannot just ignore all calls that show as 'International' on your display.

Come on BT, pass international CLI - we know it may not be completely accurate but something is better than nothing!

Mary_Hartnell

How does BT get paid for incoming foreign calls?
I know what a mobile out of area gets [STRIKE]charged[/STRIKE]ripped off for an incoming call.
I know the simple rule with mobiles is the mobile phones the BT land line, not vice versa, to minimise costs.
How does it work with incoming foreign call.

theloft

Heinz wrote: »

We could use Caller Display to ignore them but BT continues to block overseas Caller Display.

If you have relatives overseas or F&F who use 1899, 18185 or 18866, you cannot just ignore all calls that show as 'International' on your display.

Come on BT, pass international CLI - we know it may not be completely accurate but something is better than nothing!

Hear! Hear! Come on BT. Let's all write to them suggesting they get their digits out.

Heinz

theloft wrote: »

Hear! Hear! Come on BT. Let's all write to them suggesting they get their digits out.

Unfortunately, they're holding the party line.

When I raised the issue (again), the reply I received was, "I do appreciate that this is very frustrating for you however when a caller from abroad calls your line we do not have the facility to display this number. I really am sorry about this."

To which, of course,I replied, "That's utter nonsense. I know you 'have the facility' because, when I divert calls to my mobile (using BT's Call Divert calling feature), the full international CLI is displayed."

DVardysShadow

Heinz wrote: »

Unfortunately, they're holding the party line.

When I raised the issue (again), the reply I received was, "I do appreciate that this is very frustrating for you however when a caller from abroad calls your line we do not have the facility to display this number. I really am sorry about this."

To which, of course,I replied, "That's utter nonsense. I know you 'have the facility' because, when I divert calls to my mobile (using BT's Call Divert calling feature), the full international CLI is displayed."

Good point. It actually shows that they lied to you, because quite plainly they do have the facility to display it, indeed, they must be actively suppressing it.

[Usually I accuse companies of lying in a more roundabout way.]

Mr_Oink

BT don't half talk a pile of cack. OK, they bought toss equipment and were left behind on things like CLI for years - but the simple test is this. If I pick up a phone and dial a number anywhere in the world, BT will know *exactly* how to route that call and bill for it, so when will they quit this bull that they cannot provide international CLI that is provided in the data stream coming in?

They make enough money to deal with this - considering the so called '21CN' and forgiving their ageing system x/ system y junk, there is simply no excuse for it. It works fine on other networks - as usual this is BT tardiness. If they spent more time working and less time apologising it would be some company!

theloft

Heinz,
Have you heard of this company, are they any good and does it cost money ?


http://www.optoutuk.com/register.asp?screen_id=intro

Elsewhere

My inlaws used to have the same number, but different dialling code, as a local indian restaurant and takeaway. They used to get rung up at all hours by customers, and the late-night drunken ones wanting a takeaway could be very argumentative!

After going through all the proper channels (and the inlaws weren't prepared to change THEIR number because they had had it for many years) they started telling the customers that the restaurant had been shut down by Environmental Health.

The calls stopped pretty soon after...

dazo123

Heinz wrote: »

What, just like they obtain consent when they put people on their "Call this number" database?

No they dont have a database...the numbers are all randomly generated! The only database if the DNC one where the computer checks the numbers it is dialling against the database to make sure no-one on it gets called