Mystery shopping thread xiii ** please don't mention client names on here **

ukmonkey

Miss_Qwerty wrote: »

Does anyone here do any work for Service Science? I've just been allocated my first jobs and i'm a tad confused about a couple of things so wouldn't mind PM'ing someone if you don't mind.

Feel like a newbie again

I have, ask away. PM if you must, but would prefer to discuss on main board (unless it names clients, of course).

Depends on the job type though as to whether I can help. I've only done one job for her, albeit a very expensive one that lasted several days if you get my drift.

Glamazon

look_after_the_pennies wrote: »

I can confirm that Miss Qwerty is correct. I previously failed my test but just had a go on the "practice attempt" and failed. I was told I only had 1 try left. Concentrated a little more and passed on my second attempt! I'm now qualified!

Same happened to me! Did the practice one - got 6 wrong it showed me the 6 so I answered them again and it said I had passed.

Any know how long AmberArch take to get back to you if you are successful?

My darling OH treated me to lunch out and of course I missed the email! Got it when I got home and have applied for 1 job local to me but email says you won't know if you are unsuccesful. Don't wanna book something else in then find I got it a couple of days before!

Miss_Qwerty

ukmonkey wrote: »

I have, ask away. PM if you must, but would prefer to discuss on main board (unless it names clients, of course).

Depends on the job type though as to whether I can help. I've only done one job for her, albeit a very expensive one that lasted several days if you get my drift.

Thanks Monkey. Just 1 little thing really coz the main question I had was job related - phoning to book an overnighter but not actually completing it - so I may have to phone them tomorrow anyway.

Mainly I was a bit stunned when I accepted 3 phone jobs and got back an email with 7 attachments, plus a fee claim form and a mystery customer agreement on top of that. I just wanted to make sure I understood it all right. So the completed Excel documents get mailed - I presume this is back to the co-ordinator? then the fee claim form is printed, signed and posted is that correct?

brryssn

Miss_Qwerty wrote: »

Does anyone here do any work for Service Science? I've just been allocated my first jobs and i'm a tad confused about a couple of things so wouldn't mind PM'ing someone if you don't mind.

Feel like a newbie again

I've not done much but last year did two Hotel visits & four recorded phone calls so if I can help in any way..............................:)

ukmonkey

Miss_Qwerty wrote: »

Thanks Monkey. Just 1 little thing really coz the main question I had was job related - phoning to book an overnighter but not actually completing it - so I may have to phone them tomorrow anyway.

Mainly I was a bit stunned when I accepted 3 phone jobs and got back an email with 7 attachments, plus a fee claim form and a mystery customer agreement on top of that. I just wanted to make sure I understood it all right. So the completed Excel documents get mailed - I presume this is back to the co-ordinator? then the fee claim form is printed, signed and posted is that correct?

Not sure what you're saying in your first paragraph, but the second para sounds right to me! You do need to read and sign the shopper agreement contract too though.

Miss_Qwerty

ukmonkey wrote: »

Not sure what you're saying in your first paragraph, but the second para sounds right to me! You do need to read and sign the shopper agreement contract too though.

No thats fine, the first para was a job specific question, so i'll call SS tomorrow and just clarify it with them.

Thanks for all your help. I thought i'd sussed it but all the little multicoloured attachments made me start second guessing myself and thinking that it was more complicated than it actually was. Time to lay off the wine I think!

Really appreaciate it x

TractorGirl327

OK this thread is at 200 pages now so I've started a new one HERE http://forums.moneysavingexpert.com/showthread.html?t=2371289

Let's see if we can keep the new thread argument free!! I promise to at least TRY to sit on my hands rather than type sarcastic or rude replies!!!

Tesco_points_addict

OKIE dokey, got the new phone set up to receive emails, how do I set up the messages on the alerts thread to be sent to me emails....and therefore onto my phone?

How on earth do I manage to mystery shop on my own?:rotfl:

TPAx

Good god it was even dumber than I thought, we've moved to a new thread!

TractorGirl327

Tesco_points_addict wrote: »

OKIE dokey, got the new phone set up to receive emails, how do I set up the messages on the alerts thread to be sent to me emails....and therefore onto my phone?

How on earth do I manage to mystery shop on my own?:rotfl:

TPAx

Click on "Thread Tools" at the top of the thread and then click on "Subscribe to this thread"

V.Lucky

Miss Qwerty all the Excel documents get completed, saved and emailed back to them.

Print the fee claim form out, sign it, scan it and then email it back to them.