Mystery shopping thread xiii ** please don't mention client names on here **

sf123

nearlyheadlessian wrote: »

A bit late to mention it now, but to be honest I don't think we should discuss exact mileage allowances/special expense allowances so specifically in the thread. By mentioning what one company is prepared to offer, we're essentially putting it in jeopardy - no different from discussing fees.

Fair point - have edited my posts a little!

misssarahleigh

sf123 wrote: »

Fair point - have edited my posts a little!

Edited mine. Didn't really think about it being like fee's. Sorry

partyprincess

Is the figure quoted previously React's approved rate per mile as I cannot find that information anywhere on the website, would be useful to know!

Mrs.T20

Is anyone having probs with Gap's webexpress?
The validation part keeps saying that my answers are not valid and I can see no reason why. I have gone through them all again, addressing the area's that they have queried, resubmited and no luck
I have spent waaaaayy too long on this already!
Any advice will be gratefully received. (I have emailed them but report needs to be submitted by 6pm).

nearlyheadlessian

partyprincess wrote: »

Is the figure quoted previously React's approved rate per mile as I cannot find that information anywhere on the website, would be useful to know!

Yes it is. The information about special expenses/mileage allowances and rates can always be found in job listings on the job board. It can be a bit patchy where else it's listed though - but that rate seems to be their default for everything.

sf123

partyprincess wrote: »

Is the figure quoted previously React's approved rate per mile as I cannot find that information anywhere on the website, would be useful to know!

If you click on More Info on any job on the Job Board, it tells you the approved expenses rates in a little green box on the left

sf123

Mrs.T20 wrote: »

Is anyone having probs with Gap's webexpress?
The validation part keeps saying that my answers are not valid and I can see no reason why. I have gone through them all again, addressing the area's that they have queried, resubmited and no luck
I have spent waaaaayy too long on this already!
Any advice will be gratefully received. (I have emailed them but report needs to be submitted by 6pm).

Few things to check, off the top of my head

Have you put comments where it doesn't ask for them? I.e. answered Yes and put comments in the box (a lot of questions they only want comments if No).

Have you contradicted yourself somewhere?

Have you answered a question you didn't need to?

Hard to know without actually seeing the questionnaire, but I know there are inbuilt validation checks which pull up the above errors... though it could just be a website problem. Not got anything to express so can't check!

Tudorc1

Mrs.T20 wrote: »

Is anyone having probs with Gap's webexpress?
The validation part keeps saying that my answers are not valid and I can see no reason why. I have gone through them all again, addressing the area's that they have queried, resubmited and no luck
I have spent waaaaayy too long on this already!
Any advice will be gratefully received. (I have emailed them but report needs to be submitted by 6pm).

I had a problem with a 'travel agent' entry yesterday.

The second person's name was entered, and it then wanted description. This wouldn't submit, showing all the descriptions as invalid.

Took out the descriptions and it worked fine. It could be something similar?

Mrs.T20

Tudorc1 wrote: »

I had a problem with a 'travel agent' entry yesterday.

The second person's name was entered, and it then wanted description. This wouldn't submit, showing all the descriptions as invalid.

Took out the descriptions and it worked fine. It could be something similar?

This is exactly the problem. Thank you, I will take out the second description

Tesco_points_addict

I am so pipped off with G.., no not Gyp the other one! Never had a problem with them before. But if they ring me once more asking me to do a 'bank assignment' that is a 40 odd mile trip for peanuts I will scream!! Do the staff not put notes on our accounts? I have said I will do the jobs but would need x amount to cover time and petrol but they are still ringing me asking me to do it for 'nuts' ahhhhhhhhhhhhhhhhh

And breathe.............................................................................

Hope the rest of you are having a more productive time

TPAx