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Windows XP Problems

13

Comments

  • fiddiwebb wrote: »
    Okay, try portable superantispyware.

    Download it onto a usb stick and try it.

    http://www.superantispyware.com/portablescanner.html

    I managed to run the full scan and it picked up alot of threats but i was not able to remove them, and i still get the thing coming up about XP antivirus
    MarkAldridge
  • Im running out of ideas completely now all i can think of doing now is completely wiping the computer and starting fresh only problem I now have is i dont have the cd to do it
    MarkAldridge
  • closed
    closed Posts: 10,886 Forumite
    When you run malwarebytes, what happens

    When you try the internet, what happens
    !!
    > . !!!! ----> .
  • ok from a clean computer try this;

    Please download Rkill by Grinler and save it to your desktop.

    Link 2
    Link 3
    Link 4


    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista, right-click on it and Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.
    • A log file will be created and saved to the root directory, C:\rkill.log
    • Copy and paste the contents of rkill.log in your next reply.


    Note: If you get an alert that Rkill is infected, ignore it. The alert is just a fake warning given by the rogue software which tries to terminate programs that try to remove it. If you see such a warning, leave the warning on the screen and then run Rkill again. By not closing the warning, this sometimes allows you to bypass the malware's attempt to protect itself so that Rkill can perform its routine.

    Now try performing a Quick Scan in normal mode with Malwarebytes Anti-Malware and check all items found for removal. Don't forgot to check for database definition updates through the program's interface (preferable method) before scanning and to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/paste the contents of the new report in your next reply.


    Then downlaod Malwarebytes again but as you save it call it something different - abcdef for example.

    Transfer both to newe computer running Rkill first then try the renamed Malwarebytes.
  • ddoris
    ddoris Posts: 392 Forumite
    Did you try any of the actions from post 17 ?
  • ddoris wrote: »
    Did you try any of the actions from post 17 ?


    Rkill should do that automatically.
  • this is what it came up with:

    This log file is located at C:\rkill.log. Please post this only if requested to by the person helping you. Otherwise you can close this log when you wish. Ran as MARK on 14/02/2010 at 20:19:27. Processes terminated by Rkill or while it was running: Rkill completed on 14/02/2010 at 20:19:34.


    im now going to run the scan as you said to do
    MarkAldridge
  • im now able to go on the internet but nothing else. im now running a full system scan using superantispyware and its looking good so far
    MarkAldridge
  • Did you run malwarebytes after RKill?

    if not update Malwarebytes and run it.
  • Did you run malwarebytes after RKill?

    if not update Malwarebytes and run it.


    it would not allow me to run it
    MarkAldridge
This discussion has been closed.
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