Windows XP Problems

Bugatti_Boi

I ran the full scan yesterday and it didn't do anything. I downloaded Malwarebytes Anti-Malware on my mums laptop and transferred it onto the main computer and when I put it on there it would not let me open it. I also ran mrt and had no luck their either and tried removing any add-ons and that didnt work.I managed to put it on safe mode with networking and am now doing a system restore, i just hope it works

Bugatti_Boi

I tried system restore and that didnt work and I also try safe mode with networking. Im so lost with what to do now

fiddiwebb

Bugatti_Boi wrote: »

I tried system restore and that didnt work and I also try safe mode with networking. Im so lost with what to do now

Can you download Malwarebytes when in safe mode with networking?

Bugatti_Boi

fiddiwebb wrote: »

Can you download Malwarebytes when in safe mode with networking?

No it wont let me download that even in safe mode with networking

fiddiwebb

Okay, try portable superantispyware.

Download it onto a usb stick and try it.

http://www.superantispyware.com/portablescanner.html

ddoris

Open task manager and stop xpAntivirus process.Then search for and delete all xpAntivirus files -maybe 9- and shlwapi.dll and wininet.dll

Bugatti_Boi

fiddiwebb wrote: »

Okay, try portable superantispyware.

Download it onto a usb stick and try it.

http://www.superantispyware.com/portablescanner.html

Thanks for this im just running a full scan, I just hope it helps and sorts out the problem

irishpiskie

Hi all we have the same problem, seriously thinking of taking it to someonw to fix as we don't know a lot about computers.

Bugatti_Boi

irishpiskie wrote: »

Hi all we have the same problem, seriously thinking of taking it to someonw to fix as we don't know a lot about computers.

Your best bet is to do what i have done and try everything that they have suggested and go from there.

fiddiwebb

Did the scan work then Bugatti?