Freelander failed MOT but now costing almost 100% more than quoted, where do I stand?

superclan

MillieMonster:

You must be wishing that you never put this on the forum. The amount of negative comments from individuals is laughable.

When I used to work at a garage I quite often had to phone people to obtain authorisation to carry out extra work, be it whilst servicing or MOT. I made sure that price was never exceeded without additional authority. For the garage to give you a ball park figure of between £300-£400 is not acceptable. What you need to get is a full breakdown of Parts, Labour & VAT + the MOT price. Dont forget that with the work involved there would have been consumables like grease etc that has not been quoted but added after. Once you have seen the price breakdown negotiate the price down to somewhere inbetween what has been quoted and what is expected. After all they can probably discount the parts slightly and even the labour cost. Make sure that the items that have been replaced are new (unless they stated they were'nt) as you will get warranty of 12 months.

At the end of the day its up to you what you do, negotiate, pay and accept, or not pay and risk the garage keeping your car until you do pay.

Inactive

CluelessJock wrote: »

Tell me something else; what is the point of getting an estimate if you can then be charged whatever they want to charge you?

If my builder had asked for £18K for the work done, instead of the estimated £12K, do I just pay him?

I think that you need to learn the difference between a " quote " and an " estimate "

A builder would give a " quote " ( quotation ), the garage gave an " estimate".

Hintza

Clueless Jock I don't know where you live but where I live we have to live, work and do business with local people. In the most part we have to trust each other that someone is not rpping us off.

That might appear slightly naive to you. But in this example I would probably chat to the garage and say "look this is a bit higher than I was expecting can you please contact me in the future if you are going to go over". I'm sure you are absolutely correct and OP can fight this if they wish. If they don't pay then garage will hold onto the car until it is paid, then it all gets very messy.

The main problem nowdays is if everyone takes your sort of combatitive approach then where will we be.

jaydeeuk1

Hintza wrote: »

Clueless Jock I don't know where you live but where I live we have to live, work and do business with local people. In the most part we have to trust each other that someone is not rpping us off.

That might appear slightly naive to you. But in this example I would probably chat to the garage and say "look this is a bit higher than I was expecting can you please contact me in the future if you are going to go over". I'm sure you are absolutely correct and OP can fight this if they wish. If they don't pay then garage will hold onto the car until it is paid, then it all gets very messy.

The main problem nowdays is if everyone takes your sort of combatitive approach then where will we be.

And if cluelessjock has trouble understanding that, I've run it through a translater.

Clueless jock ah dunnae kinn whaur ye bide but whaur Ah bide we hae tae bide, wark an' dae business wi' local fowk. in th' most part we hae tae troost each other 'at someain isnae rppin' us aff. that micht appear slightly naife tae ye. but in thes example Ah woods probably caw th' crack tae th' garage an' say "look thes is a bit higher than Ah was expectin' can ye please contact me in th' future if ye ur gonnae gang over". aam sure ye ur absolutely correct an' op can barnie thes if they wish. if they dornt pay 'en garage will hauld ontae th' motur until it is paid, 'en it aw gits huir uv a messy. the main problem nowdays is if a' fowk takes yer sort ay combatitife approach 'en whaur will we be.

CluelessJock

superclan, thanks for some sensible comments. I think milliemonster has gone off to buy another car, otherwise I wouldn't hijack her serious thread in such a manner. I am just having some fun with the children. It is educational play you understand, although it seems they are all at that awkward age of not being able to be told anything!

eschaton wrote: »

I'm not the one that's clueless :rotfl:
.

Ever considered stand up as a career?

eschaton wrote:

I'm not the one that's clueless :rotfl:
I wouldn't get an approx price in first place so there is no chance of being stuffed.

Actually, if you think approximate means anywhere from 142.5% & 190% of a price then you are very much clueless.

CluelessJock

Hintza wrote: »

The main problem nowdays is if everyone takes your sort of combatitive approach then where will we be.

No, the main problem today is that people, as demonstrated here, are so willing to just pay anything that they are shafted at every turn. To suggest a bill should only be questioned if it reaches twice the estimate demonstrates a serious lack of understanding. This attitude in turn encourages the inflation of estimates.

You lot really have missed what this site is all about!

hintza wrote:

Clueless Jock I don't know where you live but where I live we have to live, work and do business with local people. In the most part we have to trust each other that someone is not rpping us off.

You at work now by any chance? Ripping your employer off by being online?

Hintza

CluelessJock wrote: »

You at work now by any chance? Ripping your employer off by being online?

Clueless by name clueless by nature. To answer your question No.

CluelessJock

Hintza wrote: »

Clueless by name clueless by nature. To answer your question No.

Oh, oh the hurt!

Not much else to add then?

How does me asking you a simple question make me clueless, does your response not actually make you the clueless one?

jitters

YAWN.

What'ya know, CluelessJock isn't that clueless.....they've managed to find their way onto my ignore list.

CluelessJock

jitters wrote: »

YAWN.

What'ya know, CluelessJock isn't that clueless.....they've managed to find their way onto my ignore list.

One down!:j