Virgin or Not???

PJB

Mine at present:



Can't get much worse with Virgin surely!

mandi

I wouldn't go near Virgin . The customer service is appauling, and the billing system is wrong more often than not .

jem16

PJB wrote: »

Mine at present:



Can't get much worse with Virgin surely!

You mean this isn't worse?



What do your current line stats for O2 show? Are you capable of getting more?

PJB

Soryy, but what are line stats?

jem16

PJB wrote: »

Soryy, but what are line stats?

The line stats give you all the information about your connection. The important parts are your line attenuation, your sync speed and your noise margin. Your line attenuation will tell you what the maximum speed you could get for your distance from the exchange - this could then be compared to what you are getting to see if it's correct or if there is a problem with your internal wiring which could be causing your speed to be much less.

Follow instructions here to get them;

http://www.kitz.co.uk/adsl/frogstats.php#34

PJB

jem16 wrote: »

The line stats give you all the information about your connection. The important parts are your line attenuation, your sync speed and your noise margin. Your line attenuation will tell you what the maximum speed you could get for your distance from the exchange - this could then be compared to what you are getting to see if it's correct or if there is a problem with your internal wiring which could be causing your speed to be much less.

Follow instructions here to get them;

http://www.kitz.co.uk/adsl/frogstats.php#34

Thanks, Off to work now but will do that when i get home.

Scrounger

I've decided to dump Virgin cable and have signed up with O2 Standard and the speeds look pretty good so far.

Noise Margin: 4.5 dB
Bandwidth: 8797 kbps
Attenuation: 41.0 dB
Power: 19.0 dBm
Just got in for the £75 from Quidco. :beer:

Scrounger

flexrider

yes when we get on a b.t line we will be (me and family i mean) going on to 02 also
Virgin media is crap! ive been with them for 2 whole years and had nothing but hassle over the couple of weeks since new years eve,

i was told my connection is 15.24 a month yet last month i paid 44.89 for broadband, and half the time the connection is really naff! i get alot of page cannot be displayed or some rubish online,

sorry for the rant anyway

darrensmits

I am virgin with 10Mb but some time i can not access properly.In the case of use of Internet after some time it was disconnect and it was not connect again.what to do?

mazza111

I have been with Virgin since they were NTL. Have only had the occasional problem with dropping speeds. It happens very occasionally. The only thing I don't like about them is getting though to the Indian call centres when there is a problem.