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Free Album download on Tunechecker?

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  • Sunshine12
    Sunshine12 Posts: 4,304 Forumite
    edited 5 February 2010 at 11:37AM
    Christine, Ive now got my order (went through really quickly) but wont download. Im presuming from previous posts that it will just sit there until the site back up working ok and I wont have to go through the hassle of trying to download again? Christine, can you confirm pls.

    p.s if anyone still having problems just getting access to the site, dont use tunetribe.com use tunetribe.co.uk I was trying .com for last 2 days and only when I used .co.uk did i get access. It automatically diverts itself to .com address and worked no problem.
    :smileyhea
  • isualive
    isualive Posts: 6,970 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Sunshine12 wrote: »
    Christine, Ive now got my order (went through really quickly) but wont download. Im presuming from previous posts that it will just sit there until the site back up working ok and I wont have to go through the hassle of trying to download again? Christine, can you confirm pls


    Same here! Can you please confirm! The item is in my order history & I've had the confirmation email, just can't download it!
    Kind words can be short and easy to speak, but their echoes are truly endless. ~ Mother Teresa
  • Search_2
    Search_2 Posts: 288 Forumite
    Is it okay for two people who live at same address to set up accounts and download an album (when the servers are back up and running)? We have separate musical taste (to say the least) and (obviously) have separate accounts etc at the places we usually download music.

    Just never sure with these things. Thanks.
  • Anyone having problems with this offer as there appears to be a couple who have on the I wanna buy-it or do-it board as Osberga has pointed out.
  • Yes, you will be able to get it from your order history later, when the traffic has calmed down. We are working on another solution now for those who have not been able to get their download due to the site being down, this should calm down the traffic for the weekend.
  • Sunshine12 wrote: »
    Christine, Ive now got my order (went through really quickly) but wont download. Im presuming from previous posts that it will just sit there until the site back up working ok and I wont have to go through the hassle of trying to download again? Christine, can you confirm pls.

    p.s if anyone still having problems just getting access to the site, dont use tunetribe.com use tunetribe.co.uk I was trying .com for last 2 days and only when I used .co.uk did i get access. It automatically diverts itself to .com address and worked no problem.

    I can confirm you will be able to get your download later!
  • bindiboo
    bindiboo Posts: 1,539 Forumite
    403 forbidden now..................
  • will be back online soon.

    Due to the high demand for the Free Album Offer promotion we have temporarily suspended the TuneTribe website to allow our servers to cool down a little.

    We are still running the Free Album offer, but to obtain your album now, you will need to send us a blank email, adding your email address in the subject line to:-

    albumoffer@tunetribe.com

    As this is a first come first served offer, we will send out a unique voucher code next week to all emails (in the order received) until the remaining albums have been allocated.

    Apologies to all our regular customers; we will be back to normal with all our new releases on Monday as per usual.

    I guess there's our answer :)
  • Christine_from_TuneTribe
    Christine_from_TuneTribe Posts: 8 Forumite
    edited 5 February 2010 at 1:07PM
    We have altered the promotion so that we can stagger the traffic on the site. Please a blank email to albumoffer@tunetribe.com with just your email address in the subject line.

    As this is a first come first served offer, we will send out a unique voucher code next week to all emails (in the order received) until the remaining albums have been allocated.

    We will be staggering the emails to control the amount of traffic, so the site stays up and people can redeem.

    Email addresses will not be added to any list (unless you redeem and choose to be added to our newsletter) and you will not get spammed by anyone.

    Thank you all very much for participating in this promotion, and your patience and understanding.
  • Gigervamp
    Gigervamp Posts: 6,583 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Does this affect those of us who have managed to get through the checkout procedure and have the album in our account but haven't downloaded it yet?
This discussion has been closed.
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