Bank Charges Reclaiming Guide discussion

societys_child

Starline wrote: »

Perhaps because that article is supposed to be the subject matter of this thread?

Article states it was last updated 28-Apr-2014.

As I understand it, Scrimpers is claiming based on personal financial hardship; nothing to do with the unfairness or otherwise of the charges imposed.

From the article:

Here you need to rely on the ‘fairness argument'

The banks won the court case about that. Scrimpers would be far better talking to the bank rather that writing letters (and waiting up to 8 weeks). Makes more sense if currently in "financial hardship"

[Deleted User]

societys_child wrote: »

From the article:



The banks won the court case about that. Scrimpers would be far better talking to the bank rather that writing letters (and waiting up to 8 weeks). Makes more sense if currently in "financial hardship"

You forgot a bit

Here you need to rely on the ‘fairness argument', focusing on the problems charges have caused you, as the Ombudsman has said it is unlikely to consider "templated arguments".

and

... this is where you use the fairness argument. This is not based on any law, but is about simply telling your story about how the charges have impacted you and caused or worsened your financial situation as well as firmly stating you'll take the matter to the Ombudsman or court if it refuses to hear your case or if it rejects it.

The article is all about reclaiming if you are in financial hardship

If you don't agree with me (I know you do but you just want to argue), then the article has this bit too

Spotted out of date info/broken links? Email: brokenlink@moneysavingexpert.com

But I won't be holding my breath for any changes in the article because of any such detail you may think it necessary to report

791alexis

Hi, I wrote to Barclays in April to reclaim account charges. They asked me for 4 weeks then wrote to me asking for another 4 weeks. They said they would give me an answer today so I rang them and they said that it has still not been resolved. Because they have gone past 8 weeks they have given me the option to go to the ombudsman or just wait for them to look into it. They can't tell me how long it will take them, so I really don't know which route to go down. Any ideas? Thanks

[Deleted User]

791alexis wrote: »

They can't tell me how long it will take them

I can't either. What I can tell you is that an Ombudsman referral can take as long as eighteen months. Your choice how to proceed.

791alexis

Yeah, that's what I thought. Thanks x

darrenforster99

I'm wondering whether MBNA might be either breaking the law here, or whether it falls into the increasing debt by charges hardship rules and whether I can do anything about it...

Every month with MBNA I have a DD set up to pay the minimum payment on my credit card (I'm on DLA at present and Tax Credits for Disabled 'cos I have Asperger's and also at present am trying my best to run my own business so the minimum payment is about the best I can afford), which is normally about £100, then they charge interest which is about £90 of interest. That £90 interest every month takes my credit card slightly over it's limit so they also charge £12 fee for going over my limit (so in actual fact I'm paying them £100 and they're charging me £102 in interest - £90 interest and £12 for going over drawn due to the interest charges).

I'm just wondering is this illegal? Am I allowed to see if I can claim the £12 charge back as I don't see why they should charge it when I'm not actually spending anything on the card and as the interest differs every month I really can't calculate how much I need to put in to ensure it doesn't go over it's limit (I did at once try to calculate and put a bit extra in and that month they charged more interest and it still went over the limit - anyone else know how you figure out the interest rate as it seems to differ each month??), they do sometimes send me letters stating they're not charging this £12 due to this but still charge it anyway so it doesn't make any sense.

In the past 5 years at £100 a month I've paid them about £6,000 on a £3,000 credit card debt and still owe them £3,000.

[Deleted User]

darrenforster99 wrote: »

I'm just wondering is this illegal?

It's in no way illegal.

-taff

If you only pay the minimum payment each month your debt will not go down.
The only thing really to do is to not use the card at all, and contact national debtline for some advice.

OhReally_2

darrenforster99 wrote: »

I'm wondering whether MBNA might be either breaking the law here, or whether it falls into the increasing debt by charges hardship rules and whether I can do anything about it...

Every month with MBNA I have a DD set up to pay the minimum payment on my credit card (I'm on DLA at present and Tax Credits for Disabled 'cos I have Asperger's and also at present am trying my best to run my own business so the minimum payment is about the best I can afford), which is normally about £100, then they charge interest which is about £90 of interest. That £90 interest every month takes my credit card slightly over it's limit so they also charge £12 fee for going over my limit (so in actual fact I'm paying them £100 and they're charging me £102 in interest - £90 interest and £12 for going over drawn due to the interest charges).

I'm just wondering is this illegal? Am I allowed to see if I can claim the £12 charge back as I don't see why they should charge it when I'm not actually spending anything on the card and as the interest differs every month I really can't calculate how much I need to put in to ensure it doesn't go over it's limit (I did at once try to calculate and put a bit extra in and that month they charged more interest and it still went over the limit - anyone else know how you figure out the interest rate as it seems to differ each month??), they do sometimes send me letters stating they're not charging this £12 due to this but still charge it anyway so it doesn't make any sense.

In the past 5 years at £100 a month I've paid them about £6,000 on a £3,000 credit card debt and still owe them £3,000.

Something not quite right there.

According to MBNA website

How much will I have to pay back each month?



You will be required to make a minimum payment to us by the due date each month. The minimum payment will be:

• the balance on your statement if it is £25 or less; or
• the greater of £25 or 1% of the balance on your statement before any default charge(s), card fee(s) and interest (to which we will then add an amount equal to the default charge(s), card fee(s) and interest); plus the amount of any arrears, which are repayable immediately.

If a balance of £1.00 or less is left after we have worked out your minimum payment we will also include that amount in your minimum payment.
If you receive a refund or credit to your account after your statement date, you must still pay at least the minimum payment that we have asked for.

:cool:

Christabelle

I have used the template to reclaim bank charges and have received a shed load of information back from Lloyds TSB but the actual bit relating to the actual charges isn't that obvious so I'm wondering if someone could point me in the right direction as to where I should be looking? I am not convinced they have supplied me with ANY information relating to charges against my account. I have very little by the way of statements because I was paperless and now have no access to my account via online banking because the account is closed.

I am in dispute with them via the ombudsman at the moment and I do wonder if they sent me this shed load of information in the hopes that I will go away because there must be thousands in charges on my account with them?

The letter included the statement "details of when records have been deleted or disposed of do not constitute personal data and we are not obliged to keep a record of this.

If anyone has had a claim with Lloyds and got the info back I would be greatful for some further information.