We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!

Report Bank Charges successes and failures

11718202223169

Comments

  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    corrinap wrote: »
    bank: barclays
    got a letter from barclays last month stating that they are not going to pay me any monies, is there anything else i can do

    Are you in financial hardship?
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • I went throught he financial ombudsman as it was around £2,000 of charges and I have received a letter back 2 days ago saying that I am unsuccessful. Is it worth taking it further and appealing or should I just be defeated and annoyed.
  • natweststaffmember
    natweststaffmember Posts: 12,063 Forumite
    I went throught he financial ombudsman as it was around £2,000 of charges and I have received a letter back 2 days ago saying that I am unsuccessful. Is it worth taking it further and appealing or should I just be defeated and annoyed.
    FOS are only looking at financial hardship claims at the moment.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • scotty1971
    scotty1971 Posts: 1,732 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    i have just moved into full time education,can this give me grounds to start my reclaim again,longshot i know

    cheers
    scott
  • scotty1971 wrote: »
    i have just moved into full time education,can this give me grounds to start my reclaim again,longshot i know

    cheers
    scott

    TO be blunt, under financial hardship the answer is no.
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • harry6854
    harry6854 Posts: 17 Forumite
    Alliance & Leicester
    £250 claimed
    £0 repaid

    Charged £250 for going £3 overdrawn. I went to the Ombudsman and complained as; 1) the charge was disproportionate 2) I was not informed 3) I ended up in a cycle of charges.

    Just got the judgment which states the Ombudsman will not rule on the fairness of charges

    And A & L state they sent out notification prior to debit - I did not received these but the FOS are taking the banks word

    No refund

    They have stated I can appeal with further evidence - has anyone had an FOS claim upheld in similar circumstances??
  • leclerc
    leclerc Posts: 137 Forumite
    harry6854 wrote: »
    Alliance & Leicester
    £250 claimed
    £0 repaid

    Charged £250 for going £3 overdrawn. I went to the Ombudsman and complained as; 1) the charge was disproportionate 2) I was not informed 3) I ended up in a cycle of charges.

    Just got the judgment which states the Ombudsman will not rule on the fairness of charges

    And A & L state they sent out notification prior to debit - I did not received these but the FOS are taking the banks word

    No refund

    They have stated I can appeal with further evidence - has anyone had an FOS claim upheld in similar circumstances??

    The FOS will only look at Hardship claims or where there is bank error.
  • sweato
    sweato Posts: 5 Forumite
    Hi There

    BANK Was Natwest.
    Amount about £3,000
    Offered £38.
    Recieved none

    About 2 years ago i applied to one of those claim companys obout the unfair charges. When the court case went agains us i then opptied out from the company thinking that was it i then read your artical about claiming and decided to follow the advice in the actical upon which i went online retraced all my charges on all my accounts with natwest but only asked for money back on one account on which they offered me £38.00. At this point i took it to the FOS and today i have recieved a 2 page letter back saying they are ruling in favour of Natwest. As i have been unemployed for the past 2 years through long term sickness and redundnacy i find this unfair and do not know what to do next. Any advice would be appiecated.
  • mands1971
    mands1971 Posts: 12 Forumite
    Part of the Furniture
    I have today received a final response from the Halifax basically saying that they are not going to refund any of my bank charges but as a gesture of goodwill will cancel any fees I incurr in the next three months whish is of absolutely no use to me at all ! Is it worth contacting them again?
  • ring_4
    ring_4 Posts: 7 Forumite
    hi all

    just to let you know I have had no joy from the Halifax, they rejected everything so I am gonna give up!!! good luck to everyone else!
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.8K Spending & Discounts
  • 246.1K Work, Benefits & Business
  • 602.2K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 260K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.