Has my contract been breached carphone warehouse

elfen

I wouldn't be stupid enough to keep my credit card on display...but I would pick up a local SIM for emergencies, especially if I planned to travel in that country a lot.

I also wouldn't give half the story and insult people who try to help you, and tell you this is for your own protection. Surely you wouldn't want a sky high bill which you'd then (probably) refuse to pay. Or better yet, get a business phone to take on business. And a back up card.

Beancounter

boxer691 wrote: »

Well actually the bill was £37, this being £2 over my limit. A text or call from CPW would have resolved the matter with a simple payment on my credit card. As it happens I was left in the USA with no means of communication and no prior warning, its unreasonable, I have run up phone bills with CPW for several of undreds of pounds in the past and paid on time

Firstly, I thought you said your credit card had been stolen?

Secondly, last time I was in the States they had payphones. Couldn't you have used one of those to call CPW?

Beancounter

Guys_Dad wrote: »

I also ensure that my network is aware if I am going abroad as I was previously cut off by Orange when in Bulgaria.
.

I do that too. I also call my credit card company and my bank to inform them I am going away.

mrochester

boxer691 wrote: »

Good bye to you all. i Just hope that one day when you find yourself stuck in a foreign country and have your credit card stolen that when you reach for your phone to get help, all you get is an automated message telling you that you have been disconnected. Then you will understand my point

What you should have done, as you would with your bank and any other card issuer, is tell them you are going away to whatever country, and the usage that appears is genuine, and shouldn't be blocked.

boxer691

Well I/m sorry if I have offended any one. I'm not normally a nasty person just upset at how I have been treated. I have just read another thread by KK21 regarding Carphone Warehouse with many posts so at least I'm not alone in my complaint about that company. Any way, to you all I apologise. Thankyou

robt_2

I don't think anybody is in love with CPW on this thread - I can't stand the company myself, but that doesn't mean they are always in the wrong. Just usually.

boxer691

As I said if I have offended any one I'm sorry, particularly my shot at you was uncalled for. I'm done with this now so take care and thanks

RevTheory

as i work for CPW, when i first read your post i was willing to help ya get something sorted... but now i think i wont help ya...

boxer691

Thanks for your response. As I have said in my previous two messages I have apologised to those who I may have offended. Thanks for your consideration also but I have decided to move to another provider.