02 PAYG Mobile Broadband - £8.75 Profit

veggieblob

Mine were officially due today so I've sent them one of their missing points emails. [EMAIL="helpline@nectar.com"]helpline@nectar.com[/EMAIL]

If none of the above apply to you, please email us with your purchase details. We'll investigate why and update you and your account as soon as we can.

Please include your

• Nectar card number (last 11 digits)
• full name
• date of birth
• full purchase details
• retailer's order or reference number(s)

Thank you.

drink-stella

Still no points here

williham

veggieblob wrote: »

Mine were officially due today so I've sent them one of their missing points emails. [EMAIL="helpline@nectar.com"]helpline@nectar.com[/EMAIL]

If none of the above apply to you, please email us with your purchase details. We'll investigate why and update you and your account as soon as we can.


Please include your

• Nectar card number (last 11 digits)
• full name
• date of birth
• full purchase details
• retailer's order or reference number(s)

Thank you.

No points, email sent

williham

Thank you for your email regarding your points from Nectar eStores.

The points you collect when you shop with O2 via Nectar are added to your account within 31 days of the date that your order was delivered.

If 31 days have passed since you received your orders, we will be happy to investigate this for you. To speed up our investigation, please provide us with the following information:

• Date of transactions
• Dates delivered.

We will let you know the outcome as soon as we can. Please allow a further 21 days for us to gather the necessary information from our dedicated Nectar eStores team.

neil40

williham wrote: »

Thank you for your email regarding your points from Nectar eStores.

The points you collect when you shop with O2 via Nectar are added to your account within 31 days of the date that your order was delivered.

If 31 days have passed since you received your orders, we will be happy to investigate this for you. To speed up our investigation, please provide us with the following information:

• Date of transactions
• Dates delivered.

We will let you know the outcome as soon as we can. Please allow a further 21 days for us to gather the necessary information from our dedicated Nectar eStores team.

Will give it a few more days then.If no joy, will have to e-mail them too...thanks

thezib

this nectar thing is just a whole load of crap. i called them and they were just being very foolish. they said they need to confirm sum load of bull from 02,bla bla bla, saying it will take another 21days before they add the points. has any one got a screen shot of the nectar site showing the 3750 points? what a bunch of idiots. once and never again

BigMac1989

I have a screen shot and will chase Nectar again in a few of days as was advised to contact them again 31 days after purchase - my transaction went through on 23rd Jan

veggieblob

cazzymouse wrote: »

I have a screen shot and will chase Nectar again in a few of days as was advised to contact them again 31 days after purchase - my transaction went through on 23rd Jan

Would you be kind enough to share it with us please? Thanks

williham

I've got a screenshot of the Ts and Cs that I'll put up when I get home. There shouldn't be any problems, I've never had points within 28 days.

kurgon

Thanks for this all. It is only by reading this post that I have discovered that I also have not been creditied with the points.