Free Cinema ticket with Oxford notepad -£2.49

caroc

I bought 4 separately and gave 3 to relations to send off for me from different addresses in different weeks in March - no ones got any yet, highly suspicious. Perhaps they could tell us if any tickets have been sent off.

chegwin

I bought 4, and sent them all in one envelope, with the names of my family, as it stated one per person, it shouldn't matter if we all live at the same address as surely otherwise it would have said one per household.
Anyway i haven't had any back yet either! :mad:

kay_depp

I was only questioning as I thought it was one per household otherwise I would have sent off more...but good job I only did the one by sounds of it

I can't believe no-one has heard anything back yet. Outrageous.

egyptiangirl

kay_depp wrote: »

I was only questioning as I thought it was one per household otherwise I would have sent off more...but good job I only did the one by sounds of it

I can't believe no-one has heard anything back yet. Outrageous.

I got a 2-4-1 card BUT had sent TWO applications AND asked for single tickets not a 2-4-1 card :mad: No reply to my email....

silicon_chip

Same thing happened to me. Phoned the help line and lady said she would speak to protions dept and sort it out. Still waiting !!!!

Esoog

Im going to ring these pirates on tuesday (luckily I photocopied my receipt and the vouchers if she tries to get funny) and tell them I've heard nothing and strangely enough I know a lot of other people that haven't! Might threaten them with trading standards or something...

On a side note, Oxford make Black & Red I've just noticed so I may let them off a little bit

Esoog

Well, spoke to them. From what I gathered there's only one person dealing with the promotion?! Takes 28 days to send them out. Might hear back from them next week.


Methinks these terms and conditions should have been clearer personally, I don't remember reading that you needed to photocopy the receipt for each ticket and use a seperate SAE (whats the point in that? think of the trees)

edit; actually I'm not having this. There's nothing in the T&C about two receipts, two envelopes etc. When they get back to me (yeah right - when I ring them back) next week I'm going to tell these pirates that.

sav_c

I emailed them 2 weeks ago. I got this reply today. I've left the contact person's name and phone number off this reply as I don't want to responsible for unreputable calls to her. However, if you would like the details, please send me a PM.

Many thanks for your email. Please accept my sincere apologies for my delay in responding to your email, we have experienced technical issues with our email helpline. I am very sorry that you have experienced a problem with this promotion. The tickets are handled for us by an external agency and they have experienced an unusually high level of demand for this promotion and many of the tickets have been delayed in being sent out. I have spoken with the ticket agency today and they have assured me that all outstanding tickets will be sent out by next week.

Please accept my apologies for any inconvenience caused and do not hesitate to contact me again should you have any further queries,

Kind Regards,


.

louhurley

I received a letter today telling me they ran out of the Cineworld vouchers and instead sent a £10 Odeon voucher - even better!

sav_c

louhurley wrote: »

I received a letter today telling me they ran out of the Cineworld vouchers and instead sent a £10 Odeon voucher - even better!

I also received a £10 Odeon voucher yesterday. Happy days!