Not got xbox360 back

johnalexander

still not heard anything at all

johnalexander

all i want is for my son to get his xbox back and see the smile on his face

Basil1234

i understand what your saying but have you tried phoning them up at all?

johnalexander

they do not have a number anywere, i have searched completely everywere

mr_fishbulb

Have you tried the live help? - Bottom option on the left-hand menu on their site

johnalexander

its constantly offline

johnalexander

and its not on website now either

johnalexander

ok i will not worry to much then

johnalexander

still shouldnt stop them from answering me in the emails i have sent

gilligansyle

Hi, just to clarify, as I had problems with this company, I did get the email saying that they had received it and then one saying it was despatched, it was after that I had problems. On their website it showed as completed but I had not received it, kept emailing them and they kept telling me it was on its way and then they stopped responding. Eventually, after many emails, it did come back and is working perfectly and they gave me a £20 refund as a goodwill gesture.

It may just be that I think it is only a one or two person business and they may have been off over Christmas. At this time of year 2 weeks isn't too bad.
Add to that Warrington is sort of snow bound at the moment.