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Admin Password//Vista Home

inmypocketnottheirs
inmypocketnottheirs Posts: 4,745 Forumite
Part of the Furniture 1,000 Posts Photogenic Combo Breaker
edited 4 January 2010 at 1:39PM in Techie Stuff
Don't really know what has happened here.

DS2 has an Acer Aspire 5315 with Vista Home. He has his own user account with parental controls set up. There is an Admin account to which only my wife and myself have the password.

For around a week now it is not possible to log in on Admin. I keep getting the message 'user name or password is incorrect'. We do not appear to have any restore discs and I did not set up a password reset on USB or disc :mad:.

Anyway around this? Have tried hitting F8 on boot up and restoring to last known config, but that just brings me back to the same password error message.

Thanks in advance! :beer:
Don't lie, thieve, cheat or steal. The Government do not like the competition.
The Lord Giveth and the Government Taketh Away.
I'm sorry, I don't apologise. That's just the way I am. Homer (Simpson)
«134

Comments

  • sparky7
    sparky7 Posts: 178 Forumite
    My favourite method is to download and burn this image to a CD:

    http://downloads.sourceforge.net/ophcrack/ophcrack-vista-livecd-2.3.1.iso

    Then it will try and guess the correct password for the admin account, you can then log in again once its correctly guessed it.
  • My only scepticism is both of these appear to require the purchase of some password guessing software. I have been caught in the past buying software that hasn't worked.

    My real concern here is how will the field for the password populate on booting up and if I can not access the admin account how will I get the software to run.
    Don't lie, thieve, cheat or steal. The Government do not like the competition.
    The Lord Giveth and the Government Taketh Away.
    I'm sorry, I don't apologise. That's just the way I am. Homer (Simpson)
  • System
    System Posts: 178,377 Community Admin
    10,000 Posts Photogenic Name Dropper
    The link that Sparky7 gives goes to a page that explains 3 different ways to reset the password. The option2 software is free and I can recommend it as I have used it quite often.

    The 2nd link that Sparky7 gives is to sourceforge which is open source software and is also free.

    You therefore do not have to buy anything but have been given links to 2 bits of software that will help you.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Try hitting F8, and boot into safe mode.
    From there, click the windows key and R (to get up run) the type in exactly: control userpasswords2.
    Then just reset the password.
    HTH
  • boxst
    boxst Posts: 454 Forumite
    From Sparky7's original post, I have used this: http://home.eunet.no/~pnordahl/ntpasswd/ many times to reset the Admin password that people have forgotten.

    Steve
  • davb
    davb Posts: 1,293 Forumite
    Part of the Furniture Combo Breaker
    Before you go too deep check the obvious:
    - Is Caps Lock on by mistake
    - Is Num Lock on by mistake
    - Are there any other user accounts that are Computer Administrators that can log in.
    - When you say you cannot log in as admin, is this the Administrator, or just an account with admin rights.
  • DS2 will have guessed the blindingly obvious password you would have used and has changed it. Never have a password thats a name or related to any personal information or family information. Pets names, dates of birth, memorable dates, initials, family members names, name of your house, first school, favourite colour etc are all common ones.

    He doesn't have a clue, its random letters upper and lower case and numbers.
    Don't lie, thieve, cheat or steal. The Government do not like the competition.
    The Lord Giveth and the Government Taketh Away.
    I'm sorry, I don't apologise. That's just the way I am. Homer (Simpson)
  • Try hitting F8, and boot into safe mode.
    From there, click the windows key and R (to get up run) the type in exactly: control userpasswords2.
    Then just reset the password.
    HTH

    Unfortunately when I do as above I can only go into safe mode on the user account and I still can not reset the admin password as when I run run control userpassword I have to enter the admin password!

    Aaaaghhhhhhhhhhh:eek:

    Off to try sparky7 advice now!
    Don't lie, thieve, cheat or steal. The Government do not like the competition.
    The Lord Giveth and the Government Taketh Away.
    I'm sorry, I don't apologise. That's just the way I am. Homer (Simpson)
  • inmypocketnottheirs
    inmypocketnottheirs Posts: 4,745 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    edited 5 January 2010 at 3:31PM
    sparky7 wrote: »
    My favourite method is to download and burn this image to a CD:

    http://downloads.sourceforge.net/ophcrack/ophcrack-vista-livecd-2.3.1.iso

    Then it will try and guess the correct password for the admin account, you can then log in again once its correctly guessed it.

    Still trying!!
    Don't lie, thieve, cheat or steal. The Government do not like the competition.
    The Lord Giveth and the Government Taketh Away.
    I'm sorry, I don't apologise. That's just the way I am. Homer (Simpson)
This discussion has been closed.
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