cold weather payment postcode search [merged]

geoff11

UKTigerlily wrote: »

All but three weather stations have now recieved CWP triggers, I wouldn't personally bother calling Income Support to ask, the Direct.Gov website postcode checker *is* correct. Payments can take 2 weeks to reach accounts from their trigger date, it's just a case of waiting they have thousands to process. Mine has had three triggers & i've recieved one, but i'm confident the other two will credit within the two weeks.

i feel i must point out tha some people on this board have been missed by the cwp scans so if your in doubt do ring, my last trigger to payment timescale is nine days, but i rang and had the payment date confirmed to me.

nayz90

well my nan phoned up this morning saying that she phoned the pension service and they told her she was definately going to get 2 cwp. when i phoned income support yesturday they sed i was not due any we haven't had a trigger. this is odd as my nan and i live on the same estate!!

upferret

nayz90 wrote: »

well my nan phoned up this morning saying that she phoned the pension service and they told her she was definately going to get 2 cwp. when i phoned income support yesturday they sed i was not due any we haven't had a trigger. this is odd as my nan and i live on the same estate!!

Have you tried the postcode checker? http://pensions.direct.gov.uk/en/cold-weather-payment/home.asp try your postcode and your nans.

geoff11

this is happening a lot it seems, what it comes down to is who you get to speak to on the day, i.e someone who knows what they are talking about basically, ive been lucky so far and had advisors who knew what was going on. i assume you do get the qualifying benefits?

nayz90

ive done the postcode checker i am meant to get two, and i am on income support and have two children under 5 they said on the phone yesterday that i am entitled and will get one if it is triggered but they told me thetre was no triggers but the pension told my nan there were two triggers and both our postcodes are ex70pp try it yourself to make sure i aint going blind with insanity lol

geoff11

checked it, its correct yes, so you rang income support they said no, your nan rang the pension service and she gets them, most odd indeed.

geoff11

just a though, have you tried rining your local jobcenter plus office some people have got the info from them i believe.

nayz90

i think they've got thier wires crossed somewhere because correct me if im wrong, but i thought pension is the same as income support just for the over 60's. well, we will wait and see when my grandmother recieves her payment and i none then we shall both go to the job centre and gets sum answers. my nan taught me one thing and she does it well, pesture, bug and be the biggest pains in the asses and they eventually do
what you want.

nayz90

actually my ex has got to sign on today i'll get him to be a pain in the !!!, what a great idea!!

geoff11

i think they must have their wires crossed as well lol.