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MSE News: CONFIRMED - OFT gives up bank charges battle

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  • gobbo
    gobbo Posts: 96 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    discoass wrote: »
    just trying to explain that u took the statement out of context
    no time for further discussion " is this the right room for an arguement" time for some ale
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    they offered me another type of credit/debt They were very irresponsable.
    Errr, who was?
    They have used my naivety to their advantage.

    Like supermarkets putting sweets by the checkout, car manufacturers draping supermodels across car bonnets at exhibitions, perfume ads implying you'll 'get the girl/boy' if you just spray some on....

    As the anti-drug progamme says: "just say no"!
  • G_M wrote: »
    Errr, who was?


    Like supermarkets putting sweets by the checkout, car manufacturers draping supermodels across car bonnets at exhibitions, perfume ads implying you'll 'get the girl/boy' if you just spray some on....

    As the anti-drug progamme says: "just say no"!

    But you have TRUST in your local bank branch to offer you the right advice rather than being influenced by the targets they have which leads to them getting money in the form of a bonus(even the high street bankworker is influenced by the £££££ sign).
    I have not worked for NatWest Bank since February 2009

    This username is no longer active.
  • rachity
    rachity Posts: 132 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I agree with natweststaffmember - if someone is in a hole which they are having difficulty getting out of, surely the humane thing is to help them, not to shovel a load more whatsit on top of them?
    CAVEAT LECTOR
  • Thank you Natweststaffmember and Rachity. You both talk sense!
  • Premier wrote: »
    Hi, Darth Thundercloud and welcome to MSE.

    It's the quality and thought that goes into posts of new members that we all enjoy reading :rolleyes:

    NFG ;)

    Thanks.

    yes I understand that but some of the responses are exactly what I said they were - clueless. I doubt that the liitle Englander NIMBY brigade trully understand just exactly what the banks are getting away with. The Supreme Court decision was based on a very narrow point of law and the immediate future and resurgence of claims will give them something to really harp on about. Let him who is without sin cast the first stone. I would hazard a very big guess that many of the charges taken by the banks are as a result of blissful inadvertence by their customers. it really irks me the invective of some of these types who come on different forums mouthing off how perfect they are and how wrong we are for incurring charges in the first place.

    Merry Xmas.
  • So instead of having a rant why don't you use the time to set up an authorised overdraft just in case? Or write to the people with the direct debit and ask why it changed and if the direct debit guarantee is applicable? If not, why not? Or failing this, vote with your feet and move to a bank with an interest-free overdraft or less punitive charging structure?

    Just a thought.
    What an intriguing world you live in.....talk about stating the obvious. The point is that by the time you find out about the problems, the charges have been applied, charges have been applied to charges and an authorised overdraft is neither here nor there to the bank, nor is the fact that the direct debit has been taken mistakenly. They don't want to know. Then before you know it your credit rating has taken a hit and these days nothing but stainless will do if you want to switch banks......unless you have any other bright ideas...I can't help but feel you do so please, do share.

    Just a thought.
    DMP since August 2011
    DFD January 2018 hopefully sooner :j
    Debt at start: £98769:eek:
    Debt now: £24993:o
    Paid back: £73776 :j
    Taking it one day at a time:T
  • dunstonh
    dunstonh Posts: 119,818 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    The point is that by the time you find out about the problems, the charges have been applied

    Why? Surely you should be the one tracking what money you have or have not got. It is not the bank that should be doing that for you.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • noh
    noh Posts: 5,817 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 25 December 2009 at 12:53AM
    The point is that by the time you find out about the problems, the charges have been applied, charges have been applied to charges

    If you keep a check on your finances you will see problems as soon as they happen and will be able to take action to prevent further charges being applied.

    It would be prudent to check your accounts daily if your finances are such that you may stray into unauthourised overdraft.

    In fact doesn't everyone do that anyway?
  • Sol00
    Sol00 Posts: 1,230 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    noh wrote: »
    If you keep a check on your finances you will see problems as soon as they happen and will be able to take action to prevent further charges being applied.

    It would be prudent to check your accounts daily if your finances are such that you may stray into unauthourised overdraft.

    In fact doesn't everyone do that anyway?

    You're assuming that everyone has Internet access or is able to use telebanking. Perhaps it's a minority, but there are some people that still rely on monthly statements.
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