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Firefox wont load up

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Comments

  • busenbust
    busenbust Posts: 4,782 Forumite
    ^If this is a FULL scan then just be patient.... ;)
  • wokkies
    wokkies Posts: 8,471 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Malwarebytes' Anti-Malware 1.42
    Database version: 3289
    Windows 5.1.2600 Service Pack 3
    Internet Explorer 6.0.2900.5512
    22/12/2009 11:45:17
    mbam-log-2009-12-22 (11-45-17).txt
    Scan type: Full Scan (C:\|D:\|)
    Objects scanned: 199071
    Time elapsed: 1 hour(s), 15 minute(s), 35 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    (No malicious items detected)
    Registry Values Infected:
    (No malicious items detected)
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    (No malicious items detected)
    Files Infected:
    D:\System Volume Information\_restore{65B98072-07CB-43CF-9EC4-8102F00FDB54}\RP5\A0003212.exe (Trojan.Dropper) -> Quarantined and deleted successfully.

    I'll go do the other one now:D
    to be updated:;)
  • wokkies
    wokkies Posts: 8,471 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Logfile of Trend Micro HijackThis v2.0.3 (BETA)
    Scan saved at 11:54:48, on 22/12/2009
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
    Boot mode: Normal
    Running processes:
    D:\WINDOWS\System32\smss.exe
    D:\WINDOWS\system32\winlogon.exe
    D:\WINDOWS\system32\services.exe
    D:\WINDOWS\system32\lsass.exe
    D:\WINDOWS\system32\svchost.exe
    D:\WINDOWS\System32\svchost.exe
    D:\WINDOWS\system32\LEXBCES.EXE
    D:\WINDOWS\system32\LEXPPS.EXE
    D:\WINDOWS\system32\spoolsv.exe
    D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    D:\WINDOWS\Explorer.EXE
    D:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    D:\WINDOWS\system32\CSHelper.exe
    D:\Program Files\Google\Update\1.2.183.13\GoogleCrashHandler.exe
    D:\WINDOWS\System32\nvsvc32.exe
    D:\WINDOWS\system32\pctspk.exe
    D:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
    D:\Program Files\Huawei technologies\Huawei UMTS Data Card\3 USB Modem.exe
    D:\WINDOWS\System32\svchost.exe
    D:\WINDOWS\system32\ZoneLabs\vsmon.exe
    D:\PROGRA~1\AVG\AVG8\avgrsx.exe
    D:\PROGRA~1\AVG\AVG8\avgnsx.exe
    D:\WINDOWS\system32\wscntfy.exe
    D:\Program Files\Trusteer\Rapport\bin\RapportService.exe
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\Program Files\Internet Explorer\iexplore.exe
    D:\WINDOWS\system32\msiexec.exe
    D:\Program Files\TrendMicro\HiJackThis\HiJackThis.exe
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://search.live.com/sphome.aspx
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.live.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/customize/btyahoo/defaults/sb/*http://uk.docs.yahoo.com/info/bt_side.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://search.live.com/sphome.aspx
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - D:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - D:\Program Files\AVG\AVG8\avgssie.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - D:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - D:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll
    O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - D:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - D:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [emMON] emMON.exe
    O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [swg] "D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] D:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] D:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: d:\windows\system32\nwprovau.dll
    O12 - Plugin for .UVR: D:\Program Files\Internet Explorer\Plugins\NPUPano.dll
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/pr01/resources/MSNPUpld.cab
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=23100
    O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9} (InetDownload Class) - https://media.pineconeresearch.com/ActiveX/downloadcontrol.cab
    O16 - DPF: {C606BA60-AB76-48B6-96A7-2C4D5C386F70} (PreQualifier Class) - http://help.broadbandassist.com/bbdesktop/PreQual/files/MotivePreQual.cab
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{20A2CB06-E271-43FB-9692-53E308C50E85}: NameServer = 217.171.135.1 217.171.132.1
    O17 - HKLM\System\CS1\Services\Tcpip\..\{20A2CB06-E271-43FB-9692-53E308C50E85}: NameServer = 217.171.135.1 217.171.132.1
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - D:\Program Files\AVG\AVG8\avgpp.dll
    O18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - D:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dll
    O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - D:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - D:\WINDOWS\System32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - D:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
    O23 - Service: CopySafe Helper Service (CSHelper) - Unknown owner - D:\WINDOWS\system32\CSHelper.exe
    O23 - Service: Google Update Service (gupdate1c98f6136f341e2) (gupdate1c98f6136f341e2) - Google Inc. - D:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - D:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: McciCMService - Unknown owner - D:\Program Files\Common Files\Motive\McciCMService.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - D:\WINDOWS\system32\pctspk.exe
    O23 - Service: Rapport Management Service (RapportMgmtService) - Trusteer Ltd. - D:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - D:\WINDOWS\system32\ZoneLabs\vsmon.exe
    --
    End of file - 7849 bytes
    to be updated:;)
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    wokkies, you never UPDATED malwarebytes first
    Database version: 3289
    We're now on version 3407. Its months out of date
    Im afraid your going to have to rerun it
    :idea:
  • wokkies
    wokkies Posts: 8,471 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 22 December 2009 at 12:06PM
    aliEnRIK wrote: »
    wokkies, you never UPDATED malwarebytes first
    Database version: 3289
    We're now on version 3407. Its months out of date
    Im afraid your going to have to rerun it
    :wall: i'm sure i clicked on update, I'll do it again then, will it take as long?
    everytime i click on update it says
    error code 732 (12029,0)
    to be updated:;)
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    TICK these in hijack and click to FIX them ~
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
    O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
    O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - D:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - D:\WINDOWS\System32\browseui.dll

    Whos your ISP? Are you on a mobile network?

    AVG is broken, you seriously need some protection on there

    Use the 32 bit AVG removal tool
    http://www.avg.com/download-tools

    Download AVIRA (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_antivir/
    Update Avira and run a complete system scan with it
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    wokkies wrote: »
    :wall: i'm sure i clicked on update, I'll do it again then, will it take as long?

    Im afraid so
    :idea:
  • wokkies
    wokkies Posts: 8,471 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    aliEnRIK wrote: »
    TICK these in hijack and click to FIX them ~
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - D:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll (file missing)
    O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
    O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - D:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - D:\WINDOWS\System32\browseui.dll

    Whos your ISP? Are you on a mobile network?

    AVG is broken, you seriously need some protection on there

    Use the 32 bit AVG removal tool
    http://www.avg.com/download-tools

    Download AVIRA (Make sure you click 'DOWNLOAD LATEST VERSION')
    http://www.filehippo.com/download_antivir/
    Update Avira and run a complete system scan with it

    done the fixing bit in hijack
    just doing the avg removal bit
    and dowloading avira
    oh and yes am on mobile dongle 3com, used to have bt but was fed up with the high bills so then got a vodaphone lite dongle wich was crap so now have a 3com dongle (the only dongle that works in our area) which works fab:D
    to be updated:;)
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    The updated malwarebytes is the priority really
    :idea:
  • wokkies
    wokkies Posts: 8,471 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    aliEnRIK wrote: »
    The updated malwarebytes is the priority really
    its trying to update through firefox and wont let it and its doing the same for avira now
    to be updated:;)
This discussion has been closed.
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