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Problems with Zavvi. Anyone else?

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  • I have been experiencing similar delivery problems. I am hoping it is because of the xmas post delays. I ordered 2 items on 1st Dec. Despatch e-mails duly arrived very quickly advising my goods had been sent out. I am still waiting. It is the first time I have ordered from them, and would think twice next time.I am just hoping they arrive for christmas!!:mad:
  • chalkysoil
    chalkysoil Posts: 1,662 Forumite
    readalot wrote: »
    I ordered World at War following a recent post on this site..

    and us, no problems, took less than a week to arrive.
  • kt21
    kt21 Posts: 745 Forumite
    glad im not the only one. ordered stuff last weekend dispatched on monday still not turned up... my post is a bit slow at the moment, hoping it will trickle through today or beggining of next week. luckily O/H's now off till christmas so can take parcels in for me :)
  • Yeap, 2 orders placed on 2/12/09, one now says awaiting stock pick, est dispatch 22/12/09 - the other says awaiting stock pick, est dispatch 8/12/09.

    Not particularly impressed with them. I assume it's because of all the £1 vouchers they offered and now they can't keep up with demand. I prefer that reason to them being incompetent, but we shall see!
    "A cat can have kittens in the oven, but that don't make them biscuits." - Mary Cooper
    "Have nothing in your house that you do not know to be useful or believe to be beautiful" - William Morris
    Plus ca change, plus c'est la meme chose.
  • i ordered 3 things at end of november and still waiting for 1 item i think that there delivery is pretty slow but then you cant complain cause they are cheap.
    2010 - Goals

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  • Money_maker
    Money_maker Posts: 5,471 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Wii controller ordered 30/11 - still waiting. Mind you, wh smith took best part of a month to despatch the same item. Can't see why there's a delay and can't reorder elsewhere as it was only £17.95 :confused:
    Please do not quote spam as this enables it to 'live on' once the spam post is removed. ;)

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  • shjo558
    shjo558 Posts: 1,550 Forumite
    1,000 Posts Combo Breaker
    My orders took a few weeks too but it looks like they are being sent from Jersey (or Guernsey?) and have to go through customs etc.
  • MarkLS12
    MarkLS12 Posts: 243 Forumite
    shjo558 wrote: »
    My orders took a few weeks too but it looks like they are being sent from Jersey (or Guernsey?) and have to go through customs etc.
    Yes my DVD box set came from Guernsey, I ordered on the 4th of December, it came on Thursday so less than a week.
    I do think it's unfair that these companies do not make it clear enough that they are dispatching from outside the UK and there may be customs delays.
  • daska
    daska Posts: 6,212 Forumite
    Part of the Furniture Combo Breaker
    I was missing 2 orders out of 8 so I went to check my account and... one is rabbids tv which is out of stock and the other was the soap season 1 which is now showing at £11.85 and my £1.85 order has been cancelled which I guess is fair enough! Everything else has arrived very promptly.
    Eat food. Not too much. Mostly plants - Michael Pollan
    48 down, 22 to go
    Low carb, low oxalate Primal + dairy
    From size 24 to 16 and now stuck...
  • kt21
    kt21 Posts: 745 Forumite
    my parcels arrived this morning :) just got one to go which is awaiting stock even though it said it was instock when i ordered it.. grr.
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