Consumer Rights Mini-Guide Discussion Area
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It's clearly not currently fit-for-purpose, the car dealer doesn't sound as if they'll be making any serious (or costly) attempts to fix the problems either.
Demand your money back.0 -
I need advice from your consumer dept. I purchased a pair of glasses from optical express which they broke . I requested a refund from their stockport Merseyway branch which they refused saying I would receive a cheque through the post in 28 days. As these glasses are not fit for purpose are they allowed to do this . I cannot buy anymore glasses until I get my money back.0
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Workinggirl wrote: »I need advice from your consumer dept. I purchased a pair of glasses from optical express which they broke . I requested a refund from their stockport Merseyway branch which they refused saying I would receive a cheque through the post in 28 days. As these glasses are not fit for purpose are they allowed to do this . I cannot buy anymore glasses until I get my money back.
What on earth has this got to do with the Mini-Guide..?0 -
Workinggirl wrote: »I need advice from your consumer dept. I purchased a pair of glasses from optical express which they broke . I requested a refund from their stockport Merseyway branch which they refused saying I would receive a cheque through the post in 28 days. As these glasses are not fit for purpose are they allowed to do this . I cannot buy anymore glasses until I get my money back.
I rather think you've been fobbed off
When did you buy them?
How did you pay for them?
When did they break?
How much were they?Don't put it DOWN; put it AWAY"I would like more sisters, that the taking out of one, might not leave such stillness" Emily DickinsonJanice 1964-2016
Thank you Honey Bear0
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