NEXT VIP slots

munkeytm

it's so completely random - just phoned Next CS and the lady told me slots will go out Monday and that's when it will show on your account. This also happened to me in the July sale - was told by CS that I hadn't been reserved a slot, then I did get one - a day or so after everyone else had booked theirs - but no email, only by logging into my account and finding out!

emweaver

ive just been told vips arent being selected until monday

emweaver

just rang back and ive not been selected thought it was too good to be true getting one last year

demonicangel

emweaver wrote: »

ive just been told vips arent being selected until monday

I hope thats the case as Im working Sat and Sun afternoons!

Im going with the whole wait and see thing! They will come when they are ready :rotfl:

emweaver

im annoyed ive not got a slot, i buy everything from my next directory and have shopped monthly with them

demonicangel

Dont get your hopes up, but last year they were getting it wrong, people got a slot when they were told they wouldnt, and people didnt get a slot when the told they would.

TBH for me, i want a slot but it'd be better if I didnt, 2010 is my year for getting debt free!

kesmith

Just got this reply when I emailed customer services. Still got my fingers crossed!

Thank you for your e-mail.
With regard to our priority e-mail notification for forthcoming sales, you may need to update your e-mail address.
Can you please sign into your account online, locate 'My Account' and use the option for e-mail details. This will allow you to update your e-mail address. Once added, this will ensure that you are included in all of our general promotional mailings.
However, I am sorry that we are unable to guarantee that you will receive a Sale Priority e-mail, as we use a selection of criteria based on stock levels and the range of products available to determine the volume of customers that we can invite to take part in our Sale Priority
If you require any further assistance please contact the Internet Department on 0844 844 8510, between 8am - 11pm, Monday to Sunday.

lexilex

kesmith wrote: »

Just got this reply when I emailed customer services. Still got my fingers crossed!

Thank you for your e-mail.
With regard to our priority e-mail notification for forthcoming sales, you may need to update your e-mail address.
Can you please sign into your account online, locate 'My Account' and use the option for e-mail details. This will allow you to update your e-mail address. Once added, this will ensure that you are included in all of our general promotional mailings.
However, I am sorry that we are unable to guarantee that you will receive a Sale Priority e-mail, as we use a selection of criteria based on stock levels and the range of products available to determine the volume of customers that we can invite to take part in our Sale Priority
If you require any further assistance please contact the Internet Department on 0844 844 8510, between 8am - 11pm, Monday to Sunday.

I got the exact same email this morning.

kesmith

At least we now know they are saying the same to everyone. We will just have to wait and see if we get lucky.

emweaver

I doubt those that only ticked the box for offers today will be selected as appears next have already chosen their vips