Advice needed please

Anihilator

Dibbo8506 wrote: »

Anihilator.....I would like a sofa!! This store sell's 50% secound hand and 50% brand new, i can't afford brand new!!! I was trying to do a good thing by buying from a charity shop!! giving what they want...CASH!!! If you feel i am wrong, then please send me your sofa as the wooden floor i am sitting on is a bit hard!!

As for my post...charity shop or not i am a CONSUMER!!!!!!

Are you real?

Whats wrong with the other 50% of the second hand Sofa's?

And correct you are a consumer but no consumer rights have been infringed.

pinkshoes

Dibbo, stop being a heartless b*stard, get your full refund, and find yourself another sofa.

They're ultimately a charity, and your attitude is far from charitable. If you are unlucky enough to suffer from a heart problem one day, you'll understand the work this charity does.

Esqui

Shop workers making mistakes? How could this happen? They're all programmed to do everything right all the time...

Dibbo8506

Blacksheep, Your funny!! I'm sorry i didn't go to Cambridge or Oxford

Morgan_Ree

What kind of state was the sofa in to make them think it was for chucking out??

*shudder*

Sounds like you had a lucky escape
Get your money back and go find something decent to park your backside on

Dibbo8506

Pinkshoes, I was given the option of all of my house being refurnished for nothing by the Royal British Legion! I felt there was more desrving service men who needed more than me!!! Heartless. Thank you

neilmcl

Dibbo8506 wrote: »

Please help!! I'm sure if this was a proper store ie John Lewis they would be bending over backwards to help me....maybe even give me a sofa at the same price with a 50% dicount and my money back

As good as JL are, I think this is a bit optimistic. :rolleyes:

Errata

Dibbo8506 wrote: »

Pinkshoes, I was given the option of all of my house being refurnished for nothing by the Royal British Legion! I felt there was more desrving service men who needed more than me!!! Heartless. Thank you

In that case you were fortunate and seem to have a charitable nature; use it for the BHF

Blacksheep1979

Dibbo8506 wrote: »

Blacksheep, Your funny!! I'm sorry i didn't go to Cambridge or Oxford

don't know about you but I'm fairly sure I was taught that at primary school, at the very latest it would have been secondary school...

Oh and it should be you're or you are.

pendulum

Maybe people should be thinking about just why this "charity" chucked something away when they had a buyer for it, their act cost the charity money which should have gone to a good cause but won't be now. Charities shouldn't be throwing money away like this. Although mistakes do happen, clearly this branch was lying to the OP as well, as they kept saying the sofa was on its way, and that the van had broken down, when all the while they never had the sofa, charity shop or not this is very bad service, and he's entitled to complain about it, and he should really get a replacement sofa that is AT LEAST as good as the one he had bought, and an apology. Just because this is a charity doesn't mean they should be able to get away with poor and dishonest service and to allow them to do that would not be in the interests of the charity either. Sounds like the staff need to learn a lesson to me.