Amazon Warning!!!

Paul_Varjak

The Full Refund was issued.

Jane

Paul_Varjak

Dear Customer,

Greetings from Amazon.co.uk.

We are writing to confirm that we have processed your refund in the amount of £xx.xx for your Order xxx-xxxxxxx-xxxxxxx from tvc9uklimited.

This refund is for the following item(s):

Item: Microsoft Windows 7 Home Premium Upgrade Family Pack for XP or Vista users (PC DVD)
Quantity: 1
ASIN: xxxxxxxxxx
Reason for refund: Order cancelled

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Item Refund: £xx.xx
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biscit

Paul_Varjak wrote: »

Why not? What were you selling?

I've bought lots of stuff from marketplace no problems. If you have reasonable expectations of other people it's very good.

If you're under the impression you're dealing with something exactly like amazon proper, then you may come a cropper with your unreasonable assumption.

Paul_Varjak

biscit wrote: »

I've bought lots of stuff from marketplace no problems. If you have reasonable expectations of other people it's very good.

If you're under the impression you're dealing with something exactly like amazon proper, then you may come a cropper with your unreasonable assumption.

Surely, it must be a reasonable expectation to receive genuine goods from an Amazon Marketplace seller?

biscit

Oh sure, but there is a not unfathomable risk involved.

There's the risk your items may go missing etc if ordered through Amazon proper.

Paul_Varjak

biscit wrote: »

Oh sure, but there is a not unfathomable risk involved.

The only thing I find unfathomable is what on earth you are trying to say?

biscit wrote: »

There's the risk your items may go missing etc if ordered through Amazon proper.

That is so obvious, there seems no point in saying it.

biscit

Paul_Varjak wrote: »

The only thing I find unfathomable is what on earth you are trying to say?

QED.

That people don't understand risk. Something is either guarenteed 100% safe, or is a situation where things can go wrong and can be avoided. People have a black and white attitude to safty and risk.

Real life is not like that.

Paul_Varjak

I certainly considered the risks. This was a new Amazon Marketplace seller with zero feedback.

Before making the purchase, I actually considered the implications that the seller may be bogus and looked at Amazon's A-Z guarantee to be sure I was covered in that event.

I also knew how to handle the situation should it transpire the seller was selling fake goods. By asking the seller for a return address, I knew, whatever their response, their answer would trap them!

biscit

It wasn't a criticism of you personally or your actions! You seem to have approached this in a reasonable way.

It was a criticism of the "avoid all marketplace sellers" line! Which wasn't said by you.

olly300

negg wrote: »

I used to sell on Amazon Marketplace and I can only say one thing about it:

Never, EVER, buy from Marketplace.

I've brought lots of second hand books from Marketplace with no problems at all.

In fact the only time I thought of complaining the guy sent me two books on the subject instead of one.