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King size mattress, questions again, please help!
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Plenty of online stores don't have huge call centres and answer emails and calls straight away. It is not the case of online vs high street it is a case of big store vs little store.
If for example Tesco give you better customer service in their stores than they do online (which in my experience is very true!) then that is a fault with Tesco not all online retailers. There are plenty of small, independent retailers who trade online and provide fantastic service!Hi. I'm a Board Guide on the Gaming, Consumer Rights, Ebay and Praise/Vent boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Board guides are not moderators and don't read every post. If you spot an abusive or illegal post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with abuse). Any views are mine and not the official line of MoneySavingExpert.com0
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