Scalded by Hot Soup at Yo Sushi - Who Can I ReportTo?

girl-in-a-hat

lilsunflower wrote: »

Thankfully the burns are only third-degree and swelling has been prevented by burn spray and hospital dressing.

Sure you meant third-degree??

Lil_Me_2

girl-in-a-hat wrote: »

Sure you meant third-degree??

My thoughts exactly. I think you need to research the classifications of burns because I can almost guarantee that you do not have third degree burns!

SimonJB

girl-in-a-hat wrote: »

Sure you meant third-degree??

Lil_Me wrote: »

My thoughts exactly. I think you need to research the classifications of burns because I can almost guarantee that you do not have third degree burns!

Come on ladies, the girl said third degree on MSE so it must be true, no need for nit picking or medically qualified opinions, and anyone who questions it is bang out of order.

DVardysShadow

Who to report it to? I would go to HSE.

woody01

lilsunflower wrote: »

Today I was scalded at Yo Sushi as a bowl of hot soup was passed by a member of staff to me over the conveyor belt. I have already written to their Health & Safety officer, who claims that this is the first time it has happened. However, I am baffled by the inherently dangerous policies of serving hot soup. From today's experience:

The bowl of hot noodle soup was filled to the brim. Instead of the "normal" practice of waiters bringing soup on a tray to the customers, and placing it on the table, it is apparently Yo Sushi's practice for staff to stretch across the food preparation counter AND 2 conveyor belt rows, and for the customer to stretch back, and receive the soup. This seems illogical for the reasons below:

1. Hot soup bowls filled to the brim are difficult to transfer from person to person. This requires both staff and customer to place their hands on the surface of the bowl, and it can be quite shocking for the customer to suddenly feel how hot the bowl actually is. The "shock" reaction increases the risk of spillage. Further, even if a little bit of soup spills over, the moment it makes contact with skin, the victim is likely to drop the entire bowl.

2. Stretching over a large area while rows of freshly prepared food are moving below increases the risk of a) spillage and b) food contamination.

I am dissatisfied that this practice is considered acceptable. Who should I contact to report this? Given that my left hand is badly scalded (blistered, swollen, and stinging), I would like to ensure that their health and safety policies are reviewed.

Thanks for your help.

So tell the restaurant then.

One is large - the size of a 50p coin and has hardened into a raised growth. Thankfully the burns are only third-degree

Where was this diagnosis made?
Wherever it was done is incorrect as third degree burns don't cause blisters that large.

gordikin

...the 3 Degrees are more interesting than this thread!

SimonJB

aliasojo wrote: »

Assuming others had ordered soup at the same time of course. :rolleyes:

Ok, leaving this here now.

Good luck with some sort of resolution OP.

Anything to add?

aliasojo

SimonJB wrote: »

Anything to add?

Strange comment. What would you like me to say? :rolleyes:

Would you like me to refer to the 'third degree burns' thing? After googling info on burns it seems pretty clear that the OP will not have third degree burns, so have they made a mistake with the terminology or are they simply lying? I have no idea and I wont pretend to know. I tend to try to accept people at face value and give people the benefit of the doubt, if they have made a mistake then no harm done....if they are making it all up then it suggests they have problems other than their imagined issues, and they might want to consider they need the kind of help MSE cannot provide.

Or would you like me to comment on the fact you are becoming a little bit like a dog with a bone? Discussions on MSE used to be interesting, sadly now they are pretty repetitive.....slag the OP for their thoughts or infer they have a problem other than the one they are posting about. There's only so many times you can read the same provocative type of post without glazing over with boredom.

Will that do you?

BFG_2

Quote: Scalded by Hot Soup at Yo Sushi - Who Can I ReportTo?



I would suggest a prompt and anonymous call to the Soup Police would sort it out.

BFG_2

SimonJB wrote: »

Anything to add?

Just a pinch of salt and some freshly ground black pepper...according to taste.