Orange Users Call To/From Abroad for Free
Comments
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2 different offers - 1 from UK to abroad, the other from abroad to UK - can only have one Try at a time.
If we all quit companies that relocate to India, then we could end up without any of the big companies to go to! India offer's a highly skilled and highly educated workforce in their call centres for a fraction of the cost (but well paid by comparison to other jobs/careers available out there) - one of the basic principles of a market/capitalist based economy. You could look at it another way - this is helping a third world/developing country to develop ::) and taking them forward.
Mr B0 -
Sorry Mr B, but if Darlington, goes I go. Three contract phones go.
When I call customer services it is because I have a service problem. I need to be understood and to understand. In my dealings with Asian call centres, local knowledge and clarity have been sadly lacking in all cases so far.
ScatMoi....?
Martin asked me to say I'm a volunteer Board Guide on the Utilities board, facilitating its smooth running. I can move & change posts there. However I do not read every post.
Dealing with abusive or illegal posts is not part of my role, so if you spot any, please report them HERE.
Views I express are mine alone, and not official ones of MoneySavingExpert.com0 -
Quite true. They are hard to understand and ask you to repeat or spell words that are obvious to a native speaker.
Dell had so many complaints and started to lose business wholesale so they pulled out of India. ???
Learn from the mistakes of others - you won't live long enough to make them all yourself.0 -
I agree with the above coments. I have been working for Orange for a long time. When ever an operator at the Indian call centre answers, we hang up and try again untill we get a UK based English speaking operator.
With regards to to "free calling abroad"
You get £3 of free international calls in "Zone 1" of europe. This is just a one-off , they will only apply it once to your account. Just ask for "Try Roaming"
As for the others, you have:
Try Text = 30 free
Try Photo = 15 free
Try Orange World = 4Mb free (WAP browsing)
Try International calls = £5 free (just for calling any other country)
Remember, these are just "Tries", which means if you have tried them already, then you wont get them again! It's a way to get you to use the services...
Hope this helps!!!
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The thread's nearly two years old, so it's kind of you to update us. The Try offers have been there all the time0
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Can we access the try offer via text (ie text try OW to ...)?Certain OTT members have caused me to add this disclaimer: all advice given is free of charge & as such should be taken to be IIRC (as I don't spend hours researching all answers :eek: )!0
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