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Free £6.50 album download & month's free music streaming

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Comments

  • pippitypip_2
    pippitypip_2 Posts: 1,018 Forumite
    Ooo, I'm livid, the payment for £6.49 has just come through on my credit card. I 100% used the code and did not click pay with my credit card to buy an album..

    :mad: Not fair at all folks and I have contacted Sky through their contact us but I won't hold my breath.

    pippitypip
    I know I'm in my own little world, but it's ok - they know me here! :D
  • cabunny
    cabunny Posts: 135 Forumite
    Thanks, I have just successfully used the code and bought an album using the 10 credits. Says I have no credits remaining for this month, so it did use them for the download.

    cheers for the offer!
  • eddieh_2
    eddieh_2 Posts: 248 Forumite
    I'm more impressed with this service than I thought I would be, thanks for blagging the code as I wouldn't tried it out otherwise.
    :A eddieh :A
  • I got charged too, not happy! There is also no way of removing your card details.
    I have emailed sky and sent a PM to Archana
    Hope I get my money back!
  • No response from Sky or Archana on this and the money has come out of my account.
  • Hi guys,

    I've been in touch with Sky who is looking into all the details I passed on from PMs. It's assured me that refunds will be due for any errors at the Sky end.

    Thanks

    Archna
  • Thanks email received today as I emailed Sky again yesterday and they have said they will be refunding he £6.49 to me.
    Dissapointed with the service from Sky with this download system, I found it painfully slow so will be sticking with Itunes!
  • NEH
    NEH Posts: 2,464 Forumite
    Husband has been trying to contact them for 4 weeks now and no reply to 2 emails....

    Will have to check whether or not I will be charged..
  • This is the email address I used and I received a response within 24 hours, I headed the subject Money taken without authority I had emailed another address and got no reply so feel free to use what I sent below.
    [EMAIL="skysongs@bskyb.com"]skysongs@bskyb.com[/EMAIL]

    I also copied the info from the MSE thread :

    How it works
    wtd_underline.gif


    Sky songs is the TV giant's new music streaming site which, for a monthly fee, allows you to listen to unlimited music via your PC & the internet plus and gives you a free album or 10 free tracks per month. However the first 15,000 new Sky Songs users to enter the special code will get one month free and the album.

    What albums can you get?

    The free album can be from any of its £6.49 range which makes up over 95% of the entire site catalogue ( premium, double CD and special edition albums are priced higher). Alternatively users can choose ANY 10 individual tracks from the 4 million available.

    To get it you need be over 18 and enter credit or debit card details, but provided you pick the one month only option, your card won't be debited and the trial will automatically stop at the end.


    _____________________________


    Enter the code
    LOVESKYSONGS
    When we hear all 15,000 are gone we'll change this


  • HLK
    HLK Posts: 978 Forumite
    alibongo54 wrote: »
    Thanks email received today as I emailed Sky again yesterday and they have said they will be refunding he £6.49 to me.
    Dissapointed with the service from Sky with this download system, I found it painfully slow so will be sticking with Itunes!

    I got the same email. So mabe they are going through them one at a time.
    HLK

    "Karma - it's a wonderful thing" - Just ask Earl!
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