HP Photosmart Printer £19.99 *Out of stock*

almond

just did a check on index code 110-085 shows printer
19.99
110-185 shows printer 89.99
nowhere does link show a cable I have printed copies of items if anybody needs them.
I have had my cc payment taken and are awaiting order of ? what ever arriving.

whoop-dee-doo

just did a check on index code 110-085 shows printer
19.99
110-185 shows printer 89.99

Was this in the catalogue though? (not website)

barjam_2

i have a screenshot clearly stating a printer and model no. priced at £19.99 if anyone wants a copy if you haven't saved the page if they do send cables they will be getting them returned at their cost not mine!!!

almond

Was this in the catalogue though? (not website)

no website

biglugs

I have just checked and the website is still showing 110-085 as an HP Printer reduced by 80% from £99.99 to £19.99.  I have copies of the screenprint for legal purposes - I suggest everyone else take copies while they can.
If Index deliver me a cable then I shall insist they send me the printer, or I will be contacting Trading Standards and my legal expenses insurer.
As far as I can see they clearly offered me a printer, I accepted, and the transfer of funds constitutes legal closure of the contract.  I don't think they can wheedle out of the contract by sending you a different item to the one they advertised.

frossti

I have just rang up customer services to check if my printer has been despatched.

Index customer services have received a memo regarding this item - the operator read it out - something about there being a mistake regrding this item and that is should be a freecom 64mb memory stick. The actual cat no of the printer should read 110-185, but that is out of stock (suprise, suprise!)

She said refuse the order , get a barcode from the driver then we will refund the amount.

Seems like we have another gamecube type situation on our hands!!

Is everyone going to stick together and kick up a stink about this?

sparky61

It's all sounding a bit fishy to me.
People have been told it's a printer cable and now it's supposedly a memory stick.

stevecross

Just spoken to customer services and was told my order had been cancelled.The price of the printer was a mistake on the website and everyone who placed a order for this item is being sent a letter explaining the reason why. I myself will be contacting watchdog, To be honest i don,t believe a word they have said to me.

steve

Sofa_Sogood

It's all sounding a bit fishy to me.
People have been told it's a printer cable and now it's supposedly a memory stick.

The suspense is killing me. Maybe we'll get a printer and a camera?

;D

N.B. I'm not making light of it if anyone thinks I am.

[Edited, because for now I am making light of it.

I won't if it's a cable!]

MarkR_2

Had my NTL connection off for most of yesterday and its on and off today, so just catching up reading my fav site!
I was told it was some sort of leed , the chap did go into detail of what it was , but I didnt want one anyhow so didnt realy take in exactly what it was, it wasnt a printer leed, think that got added on here somewhere in a chinese whispers sorta way.
I just checked the origianal link, It STILL takes to the printer at £19.99 . If it can come up as a printer with a picture and a description on there website AND people are getting emails confirming PRINTER order then they have some serious problems with there procedures.
The way the page displays it looks like a genuine reduction rather than an error. Surely with an error,especialy a company of this size, they should of fairly swiftly ammended website and sent emails saying very sorry we messed up with the printer/leed thingy blah blah and maybe even a £5 voucher as a goodwill gesture.
Am not gonna loose any sleep over it, my origianal order is canceled anyhow. Woolies get my vote for "top of the tree award" (yep a whole shop up there now ;D ....... ) for handling mistakes.