Jewellers gone missing!!

elsien

They're listed at company house, but their returns are overdue which doesn't look good.
http://wck2.companieshouse.gov.uk/dfd24c8241ecf67344e7aa257be0bb0e/compdetails

di7868

Thanks Elsien thats really helpful.

I suppose I should be grateful the ring turned up and we didnt lose the whole amount!

I dont know why it jumps to that website - im not too tech savvy on that kind of stuff!

Can the credit card company do a partial refund or is it all or nothing??

If not is there anyway I can find out if they are bankrupt and put my boyfriend down as a creditor? I dont suppose we'd ever see anything then but at least it is known that they owe us money too after the other creditors are satisfied.

elsien

Sorry, no idea. Perhaps you could use the "have you got a question" link on the company house page to see if they can advise what to do next.
Edit - try this lot
the Insolvency Service (0845 602 9848), which can tell you if a winding up petition has been issued.
Or trading standards may be able to help.

And if you're feeling really cheeky, phone up the neighbours at 87 Hatton garden and ask them if next door are still around. (Dare you!)

Seriously though, it looks as if 88-90 is a large premises which has several suites rented out to different jewellers, so if you did a bit of googling and phoned a couple, you could at least confirm whether ROCA had vanished or not, and when.

zenmaster

Hmmm. They do seem to have vanished, don't they? I get nothing from rocalondon.com, no gardening site - it just hangs.

A whois on the domain name shows the following information:

Administrative Contact:
Icediamond.com
Richard Dawson (ACCOUNTS@ICEDIAMOND.COM)
+44.2072422227
Fax: +44.2072422227
5th Floor
London, London EC1N 8PN
GB

Remember that address and phone number!

Interestingly (from here)

Icediamond.com (https://www.icediamond.com) was established in 2007 and specialises in Diamond Jewellery. With established offices in the centre of London’s diamond district – Hatton Garden, London, we sell high quality diamond jewellery and have the ability to design and manufacture bespoke items. We only use non-conflict diamonds and we are also are registered members of the British Jewellery Association. We hand pick our jewellery designers and have built solid relationships with all of our suppliers. (https://www.icediamond.com)

Their website does not exist either.

A google on "roca london" throws up a blog which has not been updated since May and an ad which gives the address as

88-90 Hatton Garden,
The City,
LONDON,
EC1N 8PN

Tel : 02072422227

The same postcode and phone number as before. I guess this is the one you have got?

It also states

ROCA London is a member of the following organisations
The British Jewellers’ Association

and also provides a link for this association.

It might be worth giving them a call.

!!!!!! - 500 bloody posts since I started typing this :mad:

di7868

elsien wrote: »

Sorry, no idea. Perhaps you could use the "have you got a question" link on the company house page to see if they can advise what to do next.
Edit - try this lot
the Insolvency Service (0845 602 9848), which can tell you if a winding up petition has been issued.
Or trading standards may be able to help.

And if you're feeling really cheeky, phone up the neighbours at 87 Hatton garden and ask them if next door are still around. (Dare you!)
http://www.allinlondon.co.uk/directory/1202/30385.php

I tried ringing next door and they didnt know who they were (but as the next poster mentioned they go by various names) I emailed another jewellers in Hatton Garden and got no response :rolleyes:

Thanks for the insolvency service link though i will try that tomorrow

di7868

Zenmsater, we did get various emails during the purchasing process and one came from the guy at ice diamond so we tried searching for that too like you did. I remember seeing the blog and ( i think) a forum too.

It is so strange though isn't it. I am lucky the ring turned up. I have debated taking it to a jewellers locally and getting it confirmed its genuine and not tat!!! Bit scared of the answer though!! To be fair I am sure its genuine - my friend has worked in a jewellers and spots fakes a mile of and she never said anything when i showed her the ring - unless she was just being polite.

I think it looks like they arent trading anymore, think i have known it for weeks but i am going to try my hardest to get that money back for my boyf. Hopefully the credit card company will reconsider the chargeback.

geordieracer

elsien wrote: »

Seriously though, it looks as if 88-90 is a large premises which has several suites rented out to different jewellers, so if you did a bit of googling and phoned a couple, you could at least confirm whether ROCA had vanished or not, and when.

I just tried to have a look on google street view to see if there was a store front but was playing up - try doing that to see if there is a shop..

Let me knwo and if your not in london i can pass by to see if they are there if you want on me way home tomorrow

OnceUponADream

Found this link when I googled.

http://www.facebook.com/group.php?gid=37520439772#/group.php?gid=37520439772&v=info

The contact would appear to be that of a PR agency or similar - may be worth a call to them.

Good luck

LotusFlower_3

Have you had the ring checked to see if it's a real diamond?:eek:

di7868

geordieracer wrote: »

I just tried to have a look on google street view to see if there was a store front but was playing up - try doing that to see if there is a shop..

Let me knwo and if your not in london i can pass by to see if they are there if you want on me way home tomorrow

Thats a good idea thanks, I will try street view I never thought of that!!

No im not in London, if its near you that would be great but dont go out of your way for me.

Thanks so much, i didnt expect this much help, your fab!! xx:beer: