Netgear router HELP please

k314

Can you access the router's system log and post it here. If the 'i' isn't on it generally means that authentication process did not go through properly. This is shown in the router's system log

kaza

Hi k314

How do I access the log to post it? I ve done the repair but it says its connected

Thanks

penrhyn

When you power up the router the internet light should initially flash orange, steady orange indicates its synchronised with the exchange which should change to solid green when logged on to your ISP.
If there is no activity at all the router may be faulty, if it trys and fails to log on investigate the lead from the phone socket to the router.

k314

On my Netgear DG834PN (I assume the DG834GT is accessed in the same manner) go the the left hand side. I assume you have logged on using the browser. You should see 'Security'. Under Security there should be a 'Logs'. Click that and a Log window should appear on the right hand side of your browser.

Underneath the Log window is a line of text saying 'Include in Log'. Make sure that 'Router operation (start up, get time etc)' is clicked.

Refresh the log and post the results.

JasX

For tiscali you need to have entered all these settings

http://www.tiscali.co.uk/help/broadband/router_settings.html

was this done, also please confirm where you are seeing you are 'connected'...

As per my earlier post are you SURE you are looking at your router settings and not just your wireless on your PC (which will happily connect TO the router but if your router isn;t connected to the outside world you won;t get the internet)

JasX

kaza wrote: »

212 74 112 66
212 74 112 67

for dns

I have no idea where or why you are entering these settings, they look unusual

espresso

JasX wrote: »

I have no idea where or why you are entering these settings, they look unusual

No they don't, they are the Tiscali Primary and secondary DNS!

kaza

Router Status


Account Name
Firmware Version V1.02.19

ADSL Port
MAC Address 00:22:3F:5B:E2:1F
IP Address ---
Network Type PPPoA
IP Subnet Mask ---
Gateway IP Address ---
Domain Name Server ---

LAN Port
MAC Address 00:22:3F:5B:E2:1E
IP Address 192.168.0.1
DHCP On
IP Subnet Mask 255.255.255.0

Modem
ADSL Firmware Version A2pB022c.d20e
Modem Status Connecting
DownStream Connection Speed 0 kbps
UpStream Connection Speed 0 kbps
VPI 0
VCI 38

Wireless Port
Name (SSID) NETGEAR
Region Europe
Channel 11
Wireless AP Enabled
Broadcast Name Enabled

JasX

espresso wrote: »

No they don't, they are the Tiscali Primary and secondary DNS!

ahh yes, my mistake.... they are even on the main Tiscali settings page I linked to myself :rolleyes:

JasX

ADSL Port
MAC Address 00:22:3F:5B:E2:1F
IP Address ---
Network Type PPPoA
IP Subnet Mask ---
Gateway IP Address ---
Domain Name Server ---

this is your connection to the outside world/internet.... it being disconnected will be your problem

*points to tiscali settings page linked earlier (again)