PayPal charge?

pg2114

I received a telephone call this afternoon from a very nice lady at NatWest. On this occasion, they have refunded me the charges and re-imbursed me for all of the telephone calls I had to make. Result! :j

They are aware of the issue and are trying to sort it with PayPal, but until it has been sorted, all customers with the new Visa Debit cards will be charged £1.25 for each transaction. To avoid this charge, I was advised to set up a direct debit to PayPal, rather than pay with my card.

Thanks to everyone for your input,

Peter.

holly_the_munchkin

Thank god someone is in the same boat as me! I really hope people still care about this problem as I have had a charge myself.

Original Transaction
Date Type Status Details Amount
30 Sep. 2009 Payment To Ray Korona Completed Details -£16.50 GBP

Related Transaction
Date Type Status Details Amount
30 Sep. 2009 Add Funds from a Bank Account Completed ... £5.99 GBP

Transfer to:
PayPal

Total Amount:
£5.99 GBP
Fee amount:
£0.00 GBP
Net amount:
£5.99 GBP

I have e-mailed them asking them for an explanation as to why they have charged me £5.99 to transfer funds! I don't even see why they have charged me at all! Plus, I often get £1.60 charges off paypal and it is starting to play on my mind a bit.

Hintza

Well done OP I tend to use a Visa debit card for paypal linked via Barclays account don't think I have been cgareged but will keep this thread in mind.

If you get any more info it would be nice to hear what is causing these charges.

frivolous_fay

Holly, to me it appears that there wasn't enough in your PP acount to pay for the item, so £5.99 was transferred from your bank account. I could be wrong, but I can't see any fees.

cyberbob

frivolous_fay wrote: »

Holly, to me it appears that there wasn't enough in your PP acount to pay for the item, so £5.99 was transferred from your bank account. I could be wrong, but I can't see any fees.

I was thinking that too

soolin

frivolous_fay wrote: »

Holly, to me it appears that there wasn't enough in your PP acount to pay for the item, so £5.99 was transferred from your bank account. I could be wrong, but I can't see any fees.

I'm with you two, this looks like just a normal transfer to cover a purchase, Holly can you check back in your paypal and see whether this is just a funding payment?

holly_the_munchkin

Ah ha...yes that makes sense. I don't keep funds in my account you see I just transfer each time. Would you advise me to keep money in my Paypal account instead of funding it each time?
Thanks for your help guys!

DaveAshton

holly_the_munchkin wrote: »

Ah ha...yes that makes sense. I don't keep funds in my account you see I just transfer each time. Would you advise me to keep money in my Paypal account instead of funding it each time?
Thanks for your help guys!

Won't make any difference. Either way, you only pay the amount for the item (plus P+P, obviously). There's no fees or anything associated with it. Or at least, there shouldn't be... the OP's shown sometimes Paypal screw up.

sooty57

I have also just discovered a large number of transactions that have a £1.25 charge next to them. My account is a new RBS business account with a visa debit card. My paypal account has for the last 5 years been attached to a maestro account with no problems, but as soon as I changed to visa debit I've been charged £1.25 for every transaction including the validation amount!!! Out of interest I searched paypal help and found a quote about account confirmation amounts, "PayPal will charge a small amount to your card. For Maestro or Solo cards this will be two small random amounts, each less than £1. For all other card types, there will be a charge of £1 exactly.Note: If we are unable to determine or we do not support the currency of your card, the card will be charged US $1.95." At their exchange rate this $1.96 is exactly £1.25. They charged me £2.25!!! I'm calling both paypal & the bank in the morning.

TurkishDelight

sooty57 wrote: »

I have also just discovered a large number of transactions that have a £1.25 charge next to them. My account is a new RBS business account with a visa debit card. My paypal account has for the last 5 years been attached to a maestro account with no problems, but as soon as I changed to visa debit I've been charged £1.25 for every transaction including the validation amount!!! Out of interest I searched paypal help and found a quote about account confirmation amounts, "PayPal will charge a small amount to your card. For Maestro or Solo cards this will be two small random amounts, each less than £1. For all other card types, there will be a charge of £1 exactly.Note: If we are unable to determine or we do not support the currency of your card, the card will be charged US $1.95." At their exchange rate this $1.96 is exactly £1.25. They charged me £2.25!!! I'm calling both paypal & the bank in the morning.

That should just be when you add a new card, to check it is working, and would be credited into your paypal account, so if it is that then something has gone even more wrong than usual :think: