Freeview viewers reminded to retune September 30th

cbrown372

almillar wrote: »

OK if we've all stopped patronising Inactive...
Anyone having problems with channels up in the 800s, or, as I experienced with my grandad's, the channels starting with BBC4 and loads of channels being assigned as 000, take a look at these links, which will explain the problems and tell you what to do. Basically, go contact the manufacturer!
http://www.freeview.co.uk/_retuneinfo/older-boxes.html
http://www.freeview.co.uk/_retuneinfo/800s.html
http://www.freeview.co.uk/_retuneinfo/other-boxes.html

Check these links for sagem and see if there is a helpline. A workmate rang the Humax helpline today and got a recorded message on how to retune which seemed to solve their problems. Use the first link and there is a list of companies and their phone numbers.

gm_xone

bigbrummygirl wrote: »

i have a sagem pvr and since the retune it has struggled to turn on

Which model number is it?
There's a couple of Sagem PVRs listed here which are currently affected by the changes.
According to that, there's an OAD software update available for those models. There's a phone number for more information.

Mike_J

I stated earlier that my planned recording listing had gone heywire after the retune. Well this morning it seemed OK but..... if I go to the guide and select a programme to record AFTER 7.10.09 it shows on the guide as selected but doesnt show on the planned recordings list.

Anybody else have anything similiar?

I hear mention of people switching from the 15 day guide to the 8 day guide +. Was wondering if this may help the situation.

Keeping_Motivated

I've just come across this thread, I have not retuned but have not lost any channels. Do I still need to retune even though nothing has disappeared?

nobby24

If ITV3 and ITV4 should be on channels 10 and 24 on freeview, why after retuning are they on 800 and 801? I thought all the channel information etc. was automatically set.

bcl999

nobby24 wrote: »

If ITV3 and ITV4 should be on channels 10 and 24 on freeview, why after retuning are they on 800 and 801? I thought all the channel information etc. was automatically set.

I have a Humax PVR which always used to show ITV4 in the 800 range. I contacted Humax and they said this happens when you can receive signals from more than one transmitter. They said it's best not to have anything in the 800s and told me how to do a manual tune which forces the PVR to search only the most apropriate tuning channel for your location. I think this problem is very much brand-specific because the frreview in my Panasonic TV tunes itself fine.

MPerhaps you need to contact your brand manufacturer?

baby-mechanic

I've a Humax machine, and have lost ITV3, even after re-installing, and re-scanning.

Please help as OH enjoyed having this channel the last few months, and she thinks I'm making sure it's not available ! lol

gm_xone

baby-mechanic wrote: »

I've a Humax machine, and have lost ITV3,

Have you also lost ITV4?
Are you served by a relay transmitter?
If so, see here for information which might be relevant.

baby-mechanic

The frustrating thing is that we had Channel Five before the retune, as well as ITV3 !!

jazzy

if you are getting problems, try a factory reset first, it's in the menu listing and then do a rescan.
This solved my box problem